Had a great experience... And they took really care for the patients compared to other hospitals.
2  hospital accreditations of quality
excellent service, very friendly staff
The function of the entire staff side by side with the modern equipment gives the apparition of function by robotics ,it's is that excellent
Good staff Good atmosphere with clean and neet
Exellent service from docters and sisters and hygienic
Pediatric Doctors are very good and good team work Specially Dr. Gladys and team. We had good experiences with her , taking decisions on the spot and contacting other department doctors and doing things very fast. My Nephew is having Septic Arthritis we discussed through phone and she given suggestions and same day did 3 procedures. She is very approachable and explain the details in an understanding manner. We noticed that she is contacting other senior consultants and discussing the possibility of diagnosis. My nephew still in Aster. Thank you so much Dr. Gladys for your hard work.
Well I had a minor surgery to remove a cyst and would like to share my experience and observation:1) The staff are hospitable, polite and courteous in all departments.2) The hospital is neat, hygienic and well maintained.3) Doctors are friendly and experts in their fields. They have state of the art facilities.4) Would recommend Aster medicity to everyone, well worth the money.5) Overall they ensure we are at peace and well relaxed throughout the process
Calm and peaceful place.Ample parking.Parking is quiet far.Friendly staff.Well maintained.There is Paragon restaurant inside the hospital.Little pricey place.
I was taken into this hospital for emergency abdominal surgery while visiting India. The operation and after care we all extremely good and I was comfortable throughout the stay. Healing well now. Also some amazing views outside!
Aster is one of the best hospital in Kerala.The main reason is the finest team of doctors they provide. Patients from far places comes to this hospital for treatment just because of the quality of the doctors. The hospital is very beautifully located.Lots of parking is available. All the rooms are spacious. The staffs are all well behaved. The nurses are all very helpful. Paragon restaurant is working as the food court here.You can really try this hospital just for the quality of the doctors.
Excellent hospitality and well cared staffs. It's water front ambience make a feel that we are in luxury resort. Well experienced doctors and well equipped facilities make it as a five star rated hospital.Quality : 💯Facilities : 💯Cleanliness : 💯Service : 💯Parking : 💯Over all hospitality : 💯
I am utterly disappointed with their service. I came here at 1.15 to see a dermatologist and had been waiting for 2 hours but couldn't see the doctor. I am not blaming the doctor as she is the only available dermatologist and there were too many patients waiting to see her. But had the booking agent/receptionist told me about the long wait, I could have made an alternative booking for another day. Please give due respect to everybody who come to your hospital as we also have other stuff to do.. Please give instructions to your staff about how busy the doctor is before taking any new bookings so that patients like me can make informed decisions. And a smile or a courtious behaviour is highly appreciated.
While the presentation and service can be considered superb, there are some areas which are lacking perfection. VISITORS AREA OUTSIDE LABOUR ROOM* Either number visitors should be restricted in this waiting area, or seating capacity should be increased. There were 16 persons as visitors for one patient occupying all seats there. Literally I had to stand for 3.5 hours here having no vacant seat as I was the only bystander for my patient.
The food was excellent at Aster that was provided by the caterers who would bring food from room to room when you order. They had good options and gave good quantity on time everyday. The butter chicken and western chicken dishes were the best.
An excellent hospital with outstanding facilities. Any amount of words is inadequate to thank the Neurology department under the leadership of Dr Mathew Abraham and Dr Reji Paul, in whose safe hands my dad got saved.Sincerely thank from the bottom of my heart for all the care and assistance provided.You are awesome!!
The hospital is facing a water front providing a beautiful view. The hospitality is so good. In the waiting area there is soft song played which provides a good ambience and live music is also there at the entrance near to the reception. Online appointments are available which makes it very easier. The cafeteria is good and well maintained. I saw staffs were assigned to check the floors regularly. They check for dusts or insects or bugs in the area regularly and makes sure the floor is always neat and tidy. I was so happy with the hospitality and care they provide to the patients. Great job. Also i have to add a note regarding the parking area.
Excellent care by the Hepatology, Dr Charles sir and his team for treating well my father in law.An appreciable care by the Doctors and the nursing team. God bless everyone.
Excellent Nothing much to describe about the medical treatment and hospitality which my son got from this hospital.The doctors are like diamonds and can do wonders. Exceptional nursing staff who are very cordial and service minded.The cleaning staff are cordial and sincere and dedicated ones." Came here with medicine and discharged without medicine ".
Excellent service. doctors and nurses are very courteous and caring.f &b dept supervisor vanaja and her team members provided excellent food service. Cleaning staff ensures cleanliness very well.
Satisfied with all the services. Nurses are friendly.Doctors are well experienced. Rooms are neatly maintained. It was an nice experience for being a patient at Aster
Neat and clean surroundings. Treatment by different sections. Silent area and complete silence in the hospital. Good food from the canteens. All other services were good. Cash, Card, Upi, Qr code payments accepted here. One of the main problem is that people spending so much money for the treatment and they still charge for parking the vehicle its too much and negative behavior towards the patients👎👎.
A good hospital with excellent Doctors & Nursing staff, administration is so friendly that patient feels very confident of recovery. I have no qualms stating that this is the best hospital I ever visited.
Excellent hospitality, nursing & other hospital services. Very professional advice from doctors & phyotherapist. Neat and clean at highest..
While the patient care is good, they can improve on the following1. There was a lack of equipments for post operative care which from talking to the staff I understood is lesser in count than the number of inpatients needing it. This lead to a not-so-optimal experience.2. The doctors were always in a hurry after procedure and I never had a chance to talk with the lead doctor once after the procedure.
Positive: (both are a point in time comment and not reflective of latest as both need a ton of active effort to keep great staff) ------------* They have great doctors, nurses & cleaning staff! * The single rooms are decent so that the patient gets enough sunlight! * Hotel Paragon has a great food which helps bystander. Negatives: ------------* The use of plastic inside so high was highly disappointed with this. - Inter department communication is pathetic. * The administration process is nightmare esp. If you are going for insurance & billing! To fix basic things took 3-days. We noted that some of the returned medicines were billed & bystanders couldn't catch those as the patient noted the mistake once we reached back home when the patient was able to cross-validate.* At this age, they use the oldest technology. No wonder why a better hospital might displace them!
Dr Vishnu. Urology dept: a person of immense patience. Gave an in-depth knowledge of the ailment and the procedure to be done in a layman’s language. Well appreciated.Nursing staff Anu .. pleasant and prompt in duty a great future in the field. Overall treatment was met beyond expectation.
Experience was excellent as per patient treatment.. excellent staff.. well equipped rooms.. doctors and staff where co operative in explaining and helping out during the treatment period. Good ambience inside the hospital.
Excellent doctor and staffs. Dr. Praveen sreekumar done angioplasty and it was successful and excellent. Dr. Vishnu assistant explained everything to me coming to room.
Experienced and able doctors, able and friendly staff including nursing and desk. Friendly atmosphere and excellent facilities. Patient was well treated and communicated . Good experience overall in all levels of services.
Nice place to stay.Good ambience and very relaxing. Doctors and nursing were excellent. Will definitely recommend to friends and relatives.
Really good service..... And satisfied... Food is good, nurses are also friendly and good.Till now the the visitors wer in very much ease. But may be aster will impose some rules. Please don't so that.
From the international desk where I was accepted after complimentary ride from the airport, it was good courtesy. There was assistance at every department but most of all high technology equipment and experienced staff, I got good treatment for an ailment that was already a challenge to other doctors elsewhere. The doctor related very well and were always willing to make me as comfortable as possible. Over all, clean environment.
Very good experience. The patients coming here will not feel like they have came to a hospital instead they feel like a resort. The support of the staff and doctors are excellent and has majority of the speciality departments.
All services are excellent, especially service of Gokul from cleaning department is highly commendable. We feel a homely atmosphere.
ആസ്റ്റർ മിംസ് ഹോസ്പിറ്റലിലെ എല്ലാ ഡോക്ടർ.നേഴ്സ്. സ്റ്റാഫ്. എല്ലാവരും നല്ല രീതിയിൽ നമ്മുക്ക് സേവനം ചെയ്തു തരുന്നു. AND I'M VERY HAPPY👍👍😘
مستشفي ممتاز جدا .. وتمت زيارته مرتين .. وجميع الكادر الطبي متعاون . وقسم التغذيه ممتاز .. والموقع نظيف جدا .. وجناح التنوبم متعاون لدرجه كبيره .. والاداره سلسله في تخليص الاجرات والدكتور ممتاز وصريح لدرجه كبيره الدكتور شاجوس شكرا لك
The best hospital we have ever seen ..the owner of this hospital is having a very long term goal that's why he had made such a beautiful like this ...no word to explain ...all the staffs are excellent in their own fields...very neat hospital and will recommend to all my friends and relatives...
Excellent service from Dr. Bobby Varkey and good service from all. Excellent hygiene atmosphere. Immediate attention from staff
Services are all perfect and from doctors too. Excellent cleaning and atmosphere is very hygiene.
A good Hospital that's doesn't smell or feel like a hospital.
Good service and quality care. In house food services for bystander should be improved. There is a long waiting time for them to pick up the call and even longer.time to deliver the food. Eventually everyone ends up going to paragon here because of this.
This review is written by my wife. We had a traumatic experience on the 2 nd of January 2020 when the portable gas leaked and created a fire in our kitchen . My husband had second degree burns due this unfortunate incident . He was rushed to Aster medcity immediately. Although Aster does not have a burn unit Dr Aashish Sasidharan n his plastic surgery team decided to take on his case. He was in hospital for 18 days . Skin grafting was recommended and it was done and it was successful. This was a very difficult time for our family , but the care and empathy showed by the doctors n their team gave us the consolation and comfort knowing that the best was done for my husband . Dr. Aashish Sasidharan proved that he was a true professional. And thanks to him my husband Derrick is on the road to recovery. I would also like to mention Dr. Aashish Choudhary who assisted him and who was a great help to us . Also the assisting team Ms . Rincy , sister Anupama and nurse Jijo were very helpful.We were happy to have such dedicated doctors and their team who made our devastating situation bearable. God bless you in all your endeavors !!!
Excellent treatment and doctors and nurses are providing good service. Excellent hygienic atmosphere here.
It's so huge, service is really good, systematic approach everywhere except for the paid parking. That's something we didn't expect from such a place, really cheap to make people pay for parking their vehicle in a hospitality sector. Theres a valet parking as well, which is intended for people who approach emergency care. Kind of cheap looting.
Experience was very happy. Oncology department was very excellent services .Doctor Arun warrior nursing department was very serviceable.
Extremely friendly and professional team especially Dr.kishore T.A (urology) who has done my miniPCNLand nursing staff Anu .and Excellent service thankyou God bless you all🙏
Aster really treats us well... No comparison.. Best experience.. Best treatment best facilities best services...
Except billing the services are good. It took 4 hours to get the bill. The package we were told was for RS 125000/- But unlike what has been communicated to us, as per the bill the package amount is RS 111750/-. and total bill amount is 1.41 Lakhs. So when you go for package get it in writing what all are excluded.This is sheer cheating. The bills are highly manipulated for which authorities will give flimsy answers.
Excellent treatment facilities and excellent doctors and very courteous behaviour. Food and beverages need to be improved based on customers requirements.All nursing staff are very friendly and creates a positive mood for the patient .
Excellent place for health care. Recommended Excellent care being providedThank you.
Hospital accreditations of quality
Aster Medcity is located in Kochi, India. Medical staff here fluently speak the English languages and are ready to provide you with medical care.
Why do patients choose Aster Medcity for the treatment?
- Affordable prices. The medical center offers the high-quality and low-cost procedures, including Ovarian Cyst Removal, Knee Arthroscopy, Ovarian cancer surgery, Circumcision, Lumpectomy .
- Experienced and highly-skilled doctors. Mexican doctors are well-educated, have international certificates, and dozens of practical experience.
- Focus on international patients. Hospitals in Kochi, India continue to be popular for medical tourism. Thus you receive fast and cost-effective medical assistance.
Certificates and awards
- Joint Commission International
- Indian National Hospital Accreditation Board
The strongest specialties at Aster Medcity are:
Consultation with a neurologist is upon request.
Medication treatment for epilepsy is upon request.
Consultation with a dentist is upon request.
Sinuslifting is upon request.
Dental Crown Installation is upon request.
Dental Implant is upon request.
Bone Graft is upon request.
Weight Loss Surgery
Gastric balloon is upon request.
Gastric band is upon request.
Gastric bypass is upon request.
Otorhinolaryngology/Ear, Nose and Throat(ENT)
Laryngoscopy is upon request.
Ophthalmological investigation is upon request.
Cataract surgery (one eye) is upon request.
Obstetrics and Gynecology
Ovarian Cyst Removal is upon request.
Ovarian cancer surgery is upon request.
Hysterectomy (uterus removal) is upon request.
Biopsy Colposcopy is upon request.
Myomectomy (removal of uterine fibroids) is upon request.
Lumpectomy is upon request.
Bone and Joint Screening is upon request.
Orthopedic rehabilitation (per 1 day) is upon request.
Chest XRay is upon request.
Vaccination is upon request.
Consultation rheumatologist is upon request.
Medication therapy for Systemic Lupus Erythematosus is upon request.
CT scan of the body part is upon request.
Testicular Biopsy is upon request.
CT (computer tomography) is upon request.
Orthognathic surgery is upon request.
Knee Arthroscopy is upon request.
Carpal Tunnel Syndrome Surgery is upon request.
Densitometry is upon request.
Arthroplastic of Achilles tendons is upon request.
Hip replacement is upon request.
Liver biopsy is upon request.
Gastroscopy with biopsy is upon request.
Consultation with an oncologist is upon request.
Mole Removal is upon request.
Сonsultation with a dermatologist is upon request.
Dermabrasion is upon request.
Medication therapy for acne is upon request.
Circumcision is upon request.
Nephrectomy is upon request.
Microsurgical intervention for Varicocele is upon request.
Bladder removal is upon request.
Cystoscopy is upon request.
Lung biopsy is upon request.
Vaginoplasty is upon request.
Blepharoplasty (eyelid correction) is upon request.
Consultation nephrologist is upon request.
Dialysis is upon request.
Gastroscopy is upon request.
Colonoscopy is upon request.
Consultation with a gastroenterologist is upon request.
Сholecystectomy is upon request.
Aesthetic medicine and cosmetology
Liver biopsy is upon request.
Gastroscopy with biopsy is upon request.
Consultation with an oncologist is upon request.
Laminectomy is upon request.
Kyphoplasty is upon request.
Foraminotomy is upon request.
Craniotomy is upon request.
Consultation with a maxillofacial surgeon is upon request.
Manimally invasive fusion surgery is upon request.
Brain tumor surgery is upon request.
Brain Aneurysm Repair is upon request.
Aortic aneurysm surgery is upon request.
Angiography is upon request.
Consultation with a vascular surgeon is upon request.
Angioplasty is upon request.
Atherectomy is upon request.
Consultation immunologist is upon request.
Coronary angiography is upon request.
Consultation with a cardiologist is upon request.
Echocardiography is upon request.
Coronary angioplasty is upon request.
Atrial septal defect surgery is upon request.
Umbilical hernia repair is upon request.
Mastectomy is upon request.
Consultation with a surgeon is upon request.
Liver resection is upon request.
Inguinal hernia surgery is upon request.
Thyroid ultrasound is upon request.
Consultation with an endocrinologist is upon request.
Prices are 3-4 times lower than in the US clinics.
Services at Aster Medcity
- Medical records transfer
- Translation services
- Interpreter services
- Airport pickup
- Car hire
- Local transportation booking
- Hotel booking
- Flight booking
- Local tourism options
- Free Wifi
- Phone in the room
- TV in the room
- Special dietary requests accepted
- Private rooms for patients available
- Family accommodation
- Parking available
- Nursery / Nanny services
- Dry cleaning
- Mobility accessible rooms