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The #1 Medical Tourism Platform since 2014

Medical travels are safe. With us


Bookimed — who we are

Bookimed is an international platform for hospital search and treatment arrangements. Our team includes medically-trained coordinators who assist patients to find the best specialist and arrange a medical trip in 28 countries. 


Count on us to

  1. Match a hospital to effectively solve your medical issue. Our coordinators are qualified medical experts who study your request in detail to find the best medical centers. Its choice is always yours.
  2. Get an individual program from a medical center. Bookimed medical coordinators collect and check the data required for making a program and arrange their translation if necessary. Then they inquire partner hospitals for procedures and their costs so that you can calculate the budget of the trip.
  3. Arrange a medical trip. Our Care Department helps you draw up papers, buy tickets, book accommodation, and transfer, etc.
  4. Deal with unforeseen issues during the trip. For example, we requested an Uber drive for a patient who got mixed over the address of Polish hospitals, delivered the biopsy units for review, made a bank transfer for the patient when his credit card was jammed in Turkey. Our Care Department supports you 24/7 — you are not alone in another country.
  5. Be your advocate. If you suppose the hospital has not provided the agreed services, has delayed medical statements or their translation, or increased the costs, we are ready to help you.

We cannot be responsible for 

  • The medical procedures outcome. We match hospitals and doctors based on objective criteria and experience of our patients, but we do not guarantee results. The quality of the procedures is the responsibility of the medical facility visited. 
  • The change of the final treatment price. All prices presented on the website and in the hospitals' treatment program are preliminary. The medical center estimates the cost based on the number of required procedures and their prices after the results of medical exams or according to organism response to the treatment.
  • For the absolute information accuracy on the website. We use the data provided by partner hospitals or open sources, and therefore we cannot be responsible for them. Learn more about Bookimed Editorial Policy

How much do Bookimed services cost?

Hospitals & doctors matching with Bookimed and assistance in trip arrangements for patients are free. We do not have any financial relations with you — you pay for doctors' consultations, tests, and treatments in the hospital on its account. Learn more in the Terms of Use

  • If your services are free, how does Bookimed get paid?
    We receive a commission from medical centers for discharging the functions of their departments serving international patients. At the same time, according to our partnership agreements, neither Bookimed nor the hospitals increase prices.
  • Does Bookimed get money for listing hospitals on the website?
    No, we are guided by the Hospital Selection Policy, which is based on the medical centers' characteristics and does not include financial criteria.
  • Does Bookimed get money for the hospitals' places in the rankings?
    No, medical centers cannot buy ranking places. We strive to remain objective and provide patients with automatically sorted hospitals with no human factor. Learn more about our Hospital Ranking Policy

What is the source of the prices on the website?

Prices you can find on Bookimed.com are provided by our partner hospitals. We update them as soon as new information arrives.

It's important: prices are effective at the time of their publication. If the medical facility has changed prices and did not inform us timely, they may be outdated. Submit a request on the website to get the most relevant information for your issue.

Can the final price differ from the preliminary one?

Yes, it can both increase and decrease. Its main factor is the number of procedures that can be changed following the results of medical exams or according to organism response to the treatment.

Prices are provided directly by the partner medical centers. Bookimed does not add any fees or hidden extra charges to them.

How is the treatment charge made?

You pay for the procedures directly in the hospital's cash desk or on its bank account. The payment conditions in countries vary: for example, German hospitals require a prepayment (deposit) before starting treatment. If the final cost of services is lower than a preliminary one, the hospital returns the rest of the money to the patient's account.

There are several available payment methods: cash, bank transfer, card payment. You can ask your Bookimed coordinator about payment details in a specific hospital.


What is a prepayment (deposit) the hospital asks for?

A prepayment (deposit) is a preliminary bill issued by the hospital. In fact, this is a financial guarantee of your arrival. As soon as you make a payment, the hospital schedules the date and time of your visit and sends you an official invitation. If the costs of procedures appear lower than in the prepayment, the hospital returns the rest of the money to your account.


Please note: you have all financial operations with the hospital only. Bookimed does not interact with your money. Our services do not affect your cost estimate.

Do you provide discounts?

We agree on discounts with partners and can offer some procedures at special lower prices than medical centers themselves. Promotional offers and discounts are available in the hospital rankings for the conditions and procedures with a mark “Best price”.