Anonymous • In Vitro Fertilization (IVF) United Kingdom
May 3, 2025
Verified review.
Was offered an appointment and was told it would be online and an interpreter would be provided but there was no interpreter. I was told to pay a deposit but then after the appointment which was suppose to last an hour but lasted 20 minutes (and was started late) was concluded the hospital refused to refund me the deposit when I decided not to proceed! Luckily my credit card was able to get the money back for me.
Nothing
Lack of professionalism, lack of empathy and understanding. Changing the times of my appointment and not having an interpreter available despite promising to have an interpreter.
About Bookimed service
Wasted my time and didn’t help me find the right hospital.