Iryna • Otoplasty (ear surgery) Ukraine
Mar 2, 2025
Verified review.
I am grateful to all the people at Quartz Clinic and bookimed who were involved in this important event for me and helped me to have a positive experience without a single negative
I can leave a positive review about Quartz Clinic and the bookimed service. There were some fears during communication with the service (especially after encountering negative reviews on the internet), but in the end I was satisfied with my experience. From the service I was supported by the manager Ekaterina. I would also like to leave her a positive feedback for her quick and competent answers in WhatsApp. All the conditions of the clinic were in full conformity with reality. And as for Quartz Clinic: a modern clinic with good service, friendly staff and doctors. In addition to my surgery, the service package included a good hotel and a transfer (even when I changed my hotel at my own request, I was still picked up by a transfer to another address not close to the clinic). The clinic was attentive to me and my words (and fears of the surgery itself), which really eased my worries. My coordinator at the clinic, Ali, made a huge difference to my experience as a whole, being really human and supporting me during the surgery with his communication, distracting me from my creepy feelings. And also always stayed in touch on messenger, giving full feedback, answering my queries. The surgery itself was excellent, the doctor inspired confidence in me and I found him to be absolutely competent, I would go to him again for any surgery with confidence.
I am grateful to all the people at Quartz Clinic and bookimed who were involved in this important event for me and helped me to have a positive experience without a single negative.
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