TOP 6 Oncology Hospitals in Austria

The medical team was very professional,available at a short notice, explaining the options, and ready to answer any questions. All necessary medical tests have been done quickly. The preparation for surgery, operation itself and post-surgery care were performed with utmost care and professionalism, overall hospital environment was calming, which helped to reduce the stress associated with surgery and diagnosis. It would be good to have an accurate estimate of costs in advance to make an informed decision.

All is good. My dad is being treated in Wienna clinic and Profesor Dr. Zielinski is amazing. So thank you. We are very happy that dad is in good hands..Valeria xx Angelina is an amazing Bookimed manager. She helped me so much that I cant thank her enough. She is calm, supportive, positive and always but always replies to my emails and my questions. :-) thank you Angelina. You truly are an angel. Thank you also to Aleksandr. Thank you for your support and messages.

Very fast reaction from Bookimed in communication. Initial discussion was for an appointment in AKH and subsequently we have been forwarded to the Privatklinik. The Klinik looks very well managed. We still did not proceed with the treatment and I'm not currently able to share opinion about the Clinic itself and the treatment (will come back soon, once have treatment there). I've been in the Wiener Privatklinik for a consultation. I manage to meet the exact doctors/professors for which I was looking for a contact and did a good job. The whole story was organized and managed by Bookimed with care for the patient. Angelina Ivanenko was my contact in Bookimed and even she was on vacation for the Christmas holidays she did not put on hold the communication. For us this was very important that we are not losing time.

Very warm attitudes towards patients in this clinic, attentive nurses. Everyone wants to help, makes any concessions. I am very pleased to be here and undergo treatment. Очень теплые отношения к пациентам в этой клинике,внимательные медсестры.Все хотят помочь,идут на любые уступки.Мне очень приятно здесь находиться и проходить лечение.

The clinic seems to be normal, conditions are good. The doctor is competent enough, so far, at this stage. , many patients, it is necessary to wait for a place in the ward. Клиника вроде нормальная,условия хорошие.Врач достаточно компетентен,пока,на данном этапе.Иногда бывает проблема,много пациентов,надо ждать когда освободится место в палате.

Hello. I just wanted to mention some of the things that happened, so that your team is in the loop of what your customers are going through. I was contacted by Dr. Sadeq, which was very pleasant to communicate with. Roman on the other hand, was not clear about anything from the beginning. Saying “don’t worry, it is okay.” After confirming the doctors, and sending all my medical files 2 weeks ahead of time, I came to realise that the doctors have no idea about my condition. I walked in to a confused doctor, not even knowing that I have heart failure. I saw this as quite unprofessional that they haven’t even had time to review my documents. Once the doctor asked for my files, Roman did not have them, and I was forced to give a brief summary of what happened. This made me feel that my case was of no interest or importance to the representative. After finally managing to see the surgeon, he said that was the only day he was available (March 2nd), and that he was flying for work elsewhere. He had asked me to come back on the 16th of March. I could not believe that, as I have paid for tickets, plus hotels for two people (my mother joining) for 10 days in Vienna, when the doctor is not even there to do the surgery I was supposed to do. Do you know what the costs are of this mishap? After that, we ended up seeing another cardiologist recommended by the cardio surgeon. He was great, but when we came back the next day for ROman’s set appointment, it turns out there was no appointment, and he “had to go” and left me to deal with the hospital. The communication with Roman was horrible. I was just waiting in the lobby for 3 days not knowing what will happen, what are the fees, and no warnings or consultations. Especially when an x-ray costs 2,500 euros, I would have appreciated an initial warning of the costs. Not just “come pay” style that he has. That is as much as the biopsy, which I will still have to do in the future. I have experience with companies like yours, but the unprofessionalism, lack of communication, and unorganisation is unprecedented. I am going out of my way just to clarify what my experience was with your team, with handling things. The hospital and doctors were great. It was just the missteps by Roman that was upsetting.

what is relevant is that without bookimed help I will not reach the clinic and the specialized doctor for an opinion (the name of specialized doctor being recommended by Bookimed. from this perspective, I thank you a lot for your support and help in order to get rapid access to information and support and respectively to solution for my future treatment. thank you.

I didn’t like the moment that we were eventually recorded to another doctor. I liked the doctor, but we did not have an examination, that is, only a consultation, in general I did not get exactly what I wanted. Lor did not like it at all, did not receive any new information from him, was not happy with the translator, most of what we said he did not know and did not translate Не понравился момент, что нас в итоге записали к другому доктору. Доктор понравился, но нам не делали обследование, то есть только консультация, в общем я получила не совсем то, что хотела. Лор не понравился вообще, никакой новой информации от него не получила, переводчиком не была довольна, большую часть того, что мы говорили он не знал и не переводил

We are happy with the visit, I would like to elaborate on the cost of procedures and treatment for each position, sometimes I need help with parsing the procedure (this is a little inconvenient) Довольны приездом, хотелось бы детализации о стоимость процедур и лечения по каждой позиции, иногда нужна помощь при разборе в оплате процедуры ( это немного не удобно) 

I have just returned home from having hernia surgery at the hospital. I wish to say that the treatment I received was not only professional but given with an attitude of care and warmth. This attitude permeated from the top to the bottom ranks of the staff. Skill from doctors and nurses is expected but also very important in the healing process is the demeanor of all the staff. I'am and will be eternally grateful for the treatment I received during my stay. Thanks a million.

I consulted with a good specialist Прошла консультацию у хорошего специалиста

It was ok. I got answers to all questions I had. Thank you for your help

Sheer deception, I do not recommend it to anyone, better to do everything ourselves Сплошной обман, никому не рекомендую, лучшк самим все делать

My wife was having a baby here!! We had a separate comfortable room and beds. Doctors cared really good!!! Thank you!!!

Everything was fine. Bookimed was very kind to find me an appointment pretty short notice in Vienna. The surgent was very professional. The only thing I would have preferred was to pay with a credit card. I had to go to an ATM and pay cash.

I was not in the hospital. I asked just a second opinion. I was very disappointed, because I was working a lot to translate all the documentation into English, and finally I was discussing with doctor only 10 minutes, and the level of the discussion was very poor. Practically I did not get anything for 400 EUR.

Reply from Professor Johaness Drach:
Second opinion is given on the basis of a thorough analyses of provided medical reports. The procedure lasts as long until all questions of the patient have been clarified. If necessary specialists of other disciplines are also involved. The patient always receive a written statement.