Clinics and treatment in Turkey

I went to Anadolu Clinic for a second opinion on my disease - skin melanoma. In the clinic, the examination was completed within 3 days. Very friendly and polite staff, including doctors and accompanying translators. I received answers to all my questions. I recommend this clinic for examination and treatment. Special thanks to the Bookimed staff (Pavel Popkov and Olga) for organizing and assisting with the trip to the Anadolu clinic.

We were given the correct diagnosis at the Anadolu clinic, we had many procedures and the right diagnosis. Several doctors came to see us, a gastroenterologist watched. All the doctors were attentive, explained everything in detail after each procedure, explained all the analyzes. The translators also liked it very much, Diana was very attentive, sociable, quickly resolving all issues, and Menaksha was constantly in touch, was interested in how we were doing. Very pleased with Bookimed service, always in touch

Прохожу курс химиотерапии, диагноз метастазы после несеминомной опухоли. Встреча была организована четко, на каждом этапе сопровождал переводчик, врач понравился, вёл с ним общение на английском чтобы мне было проще доносить свои мысли правильно, врач владеет английском на хорошем уровне, видно, что образование было получено всестороннее. Диагноз который мне ставили в Казахстане отличался от местных результатов обследования, я сам солидарен с местным. Мед сестры всегда приветливы, проверяют и уточняют состояние пациента, на каждом этапе проверяют все данные(давление, пульс, температуру, вес). Палаты где проводится химия Светлая, кресла реклайнеры удобные, есть телевизор.

First of all, I would like to express my gratitude to the Bookimed staff for organizing the medical examination and coordination during my stay in Turkey, thanks to Olga, she was always in touch, special thanks to Maxim Voloshin. Guys, what you do is invaluable. We flew to the new Istanbul airport from Ashgabat, to the Anadolu clinic for a medical examination. met, the driver was friendly and polite, Erol. True, the clinic is far from the airport and from the center of Istanbul, we arrived in 2.5 hours + traffic jams, for which we crossed the bridge connecting Asia to Europe. The clinic is located in Gebze, the area is quiet. Stayed at the Hyyat Hotel very safe (even scanners are installed at the entrance) and a comfortable hotel. Transport Hotel-Clinic-Hotel once a day at the scheduled time. In the morning we arrived at the Anadola Clinic. They provided the distributor on the first day to Alain. Alena thank you very much. Such a clever translate accurately, was 100% concentrated on work. And on the second and third day they gave another translator, what was her name there, Sevalya or something. That's when we started having problems. She was always busy, called somewhere, missed, in short horror, to some administrative questions, instead of translating, she answered herself as “she thinks,” but Suleiman (along the coordinator of translators) answered all questions correctly. The clinic is comfortable, they did not stay in line for a long time. Doctors are courteous and competent. Diagnoses are made only after a thorough analysis. Results in Turkish, translation can only give in English. The diagnosis was made, the medicine was prescribed (by the way, an interpreter named Sevalya could not translate the diagnosis into Russian). All medicines were purchased in Istanbul. In general, I was satisfied with the medical examination. I advise ...

Now they have a new method of immunotherapy, instead of 16 hours of transfusion, they make an injection on their stomach under the skin, 15 minutes and it's done. So, 2 hours we’re going back, even the ward is not needed. The treatment is going well, the doctor is very pleased with the result.

Operation, Take care service, Hotel, Car Transfer all very good. Totally I satisfied this hospital and care team. Operation team had a good service mind and feeling has a good skill (Now I don’t know result. It will be known after 1year). Hotel also good quality hotel and good location. Transfer Car also very luxury car. Just One Point I want Improvement. When I arrival Airport and Waiting Meeting Point with Hospital Staff, I couldn’t use wifi (Airport wifi also couldn’t used) and couldn’t contact with hospital staff. I think Driver need to wait customer with name sign board. I was lucky and some tour company 2 staff help me and finally I met driver after 30mins later. Totally I appreciate doctor and operation team and Whats app take care team. Thank you for your support and good service.

The medical team were great, very attentive. They did a wonderful job of making me feel safe immediately post operation and when I can back for a review

İstanbul Aesthetics has been very professional in its service delivery and customer updates. Service coordination has been excellent and the hair transplant procedure has been done skillfully. However we need to wait for the results

Fantastic service and so professional. Couldn’t be happier with the results. Dr Ergin is a genius. The staff are all excellent. The hotel service was fantastic. Everything from the beginning to end was great. Would 100% recommend. The breast reduction surgery was something I always wanted and i couldn’t be more grateful. Still in the recovery process and im getting so many compliments on the was I look already. Thank you soo much, the experience was definitely worth the time and money.

The clinic is excellent, the staff is English-speaking, Dr. Shishman was friendly and professional, explained everything in detail and detail. The host will arrange transfers from and to the airport. Coordinator Abdul worked very clearly when we had a problem with the hotel (the Veyron hotel, which is included in the package, does not accept guests with pets, keep this in mind), we agreed that we would be compensated for two nights at the hotel, which has nothing against dogs. We also arranged a transfer from the hotel and back, as the hotel was in a different area of Istanbul.

Everything was organized: the choice and transfer to the clinic, the diagnosis of pet CT, the appointment of an oncologist, even the translation of diagnostic answers. Thank you very much. Health to all.

In general, the visit was positive. Only the first day we arrived late to the hospital, we were not met, but then everything worked out and everything went very well. I really liked the translators, the international department is busy, but they try very hard to be always there and come to the rescue.

A very good clinic and professional doctors, the attending physician immediately aroused confidence, in addition, it was very comfortable to stay after

Before visiting the hospital, we were treated in our hospital for inflammation of the prostate in turn for three not bad ones according to the recommendations of specialists. Everyone made different diagnoses and each assigned their own treatment. The result is zero, Minus considerable money spent and health. During these 1.5 months of treatment, the disease progressed much further. Of course, the examination, the qualifications of doctors in the hospital are no comparison with ours. The prescription was prescribed to me for a pretty simple medicine. God grant that helps ...

The consultation went well, Tatyana is very grateful to the translator, sympathetic, humane, good, the doctor examined me, wrote the diagnosis with a question mark and left, it seems she was called.

It is clean and wonderful, the main good points are 1-Translater will be always with you. 2-Prices are already in their system, that means no one will cheat you.

The level of the clinic is high, qualified doctors. For the second time they were vaccinated both for themselves and the child. Cons: - the indicated coordinator in Istanbul did not answer calls on the day of arrival, nor when we arrived at the clinic, did not call back, I had to explain at the reception (they speak English very weakly at the reception), - the transfer service from the clinic is not very comfortable , the drivers do not speak English, there is no child car seat, the cars are dirty, you have to wait a long time.

I've visited Memorial Sisli Hospital for the VIP check up. Luckily, I've decided to make a booking through bookimed rather than directly as the company helped me later on when I experienced some problems at the hospital. It was very easy to make an appoitment and I'd like to thank Anton for patiently helping me to navigate through different hospitals and selecting the right package. Upon my arrival in Istanbul, bookimed organized a transfer to and from hotel to the hospital though due to the traffic there was some waiting time. Contact persons from Bookimed were always ready to answer any questions and provide support. In regard to the services provided by the hospital, I am generally satisfied with the VIP check up provided. Though following the tests I was referred for additional tests and consultations not covered by the package. I arrived the next day for the results and instead of in person consultation was told by an interpreter that all is well. I was very surprised with such level of services as I was requested to pay for the consultation of a professor a day before and instead received an oral statement from an interpreter. I've asked for a consultation with the professor as has been agreed before, but was told that she has left for the day. I then demanded a refund as I did not obtain a service, i.e. consultation of a professor. The hospital then sent a nurse to tell me that the tests were ok. I was still not satisfied as I was expecting a consultation from the doctor, not the nurse or an interpreter. In addition, as the therapist a day before raised concerns for me and sent me for these additional tests, I really wanted to clarify the situation and ask questions. Unfortunately, the hospital could not provide it as apparently there were no other doctors available in this field. This whole second day was a big disappointment as it seems the hospital staff did not care about helping me once I was done with the VIP check up, they also did not try to find alternative solutions. It felt as a scam, as the day before the doctor sends you for additional tests and then you do not get anything out of these tests - not a consultation. Only after repeated demands I was given a hand written note which said the tests were ok, but it did not look as a proper test results comparable to the ones I did a day before. Considering that additional tests and consultations were not cheap, I requested a refund. It took almost the whole day to obtain a refund, the hospital could no longer provide me with an interpreter neither in Russian nor in English and I felt disappointed. The interpreters who are assigned for check up were busy with other clients and could not attend to my situation. I was left waiting for about 4 hours while the hospital management was making a decision. Finally, with many thanks to an interpreter from Memorial Bahçelievler hospital, I believe her name was Olga, the situation was resolved. Olga showed herself as a professional and a very caring specialist. I managed to obtain my refund. I also appreciate the support bookimed provided throughout the situation. Once I left, there were some other test results that I expected to obtain in the next week. Unfortunately, it again took forever to get these results back and required bookimed to follow up on several occasions with the hospital. I do appreciate Barbara's follow up with me and her following up with the hospital. Overall, I am satisfied with the Check up service, but very dissatisfied with the follow up procedure and lack of consultation. I will not choose this particular hospital for future check ups, as if you're paying you should receive service and not deal with the issues and feel like a scam.

The blade is very nice, wonderful, polite staff. Special thanks to the coordinators Kirill, Barbara and their colleagues, as well as Daria and the translator Leila for organizing the reception, flight, transfer and hotel. Only good impressions were left. Great people, thank you for your responsiveness.

My husband and I are delighted with the Memorial Clinic and the staff. The work is established, everything is competent, beautiful and of high quality. We did not even feel that another country, everything went easy. We were met from the airport, delivered to the hotel and back. In the clinic with us all the time, even in the operating room there were translators (they are wonderful, positive, attentive cute Nino and Nigar

I was very pleased with my experience at hospital and I was truly impressed with your nice facility and the caring staff and friendly can do attitude and smiles. I would like to thank dr sadeq and sadap Hajyyeva who helped me so much I'm very grateful with the treatment I received

Doctors can’t speak english and you have to always rely with the English interpreter which most the time in a hurry because she has to attend other international patients as well.

I’ll start from the very arrival in Istanbul: firstly, the meeting person was 40 minutes late when the airport drove us back, the driver was almost late for an hour, we barely managed to get on the plane, of course there’s a big minus, but the transfer from the hotel to the clinic and back within 3 days was provided on time, which is very good. The recommendations for the clinic are as follows: it is necessary to organize an unhindered and quick examination process. For example, we examined the whole family of 2 adults, 2 children, signed up in advance, but we spent 3 days instead of the planned 1 day and this is only a gastrointestinal examination. We give one analysis / examination, then we wait until the turn comes to another office, and so for 3 whole days. If the clinic claims to be international, then it is clear that patients will be from different parts of the world, and every day of their stay this time and money, so they need to make the process continuous for the patient. They should be “sharpened” at the reception of foreigners quickly and efficiently, this should be a separate direction in the clinic, and not between affairs. For example, I had experience in a clinic in South Korea, they sent everything to me at the hotel in advance: a questionnaire, instructions, etc. Upon arrival at the clinic, I went through all the rooms within a few hours, and then after waiting a little I got the results in Russian, which is the basis for questions to the doctor who advises you. In Medicana, some of the tests that were received at the time of the consultation with the doctor were only in Turkish, in this case, what questions can I have for the doctor? what to discuss with him? If the clinic really claims to be international, English should be a priori. I asked for them in English, but they said it would also take time. Most of the results said will be in a week, then they will translate into English. Now the problems are for me, when they will give me the results and appointments, get them in Bishkek and how then to buy medicines in Istanbul and bring them to Bishkek. For 3 days, I left almost $ 4,500 for examinations in the clinic and I believe that the quality of the services and the service do not correspond to the price.

Passed a check-up in this clinic. Everything went perfectly, I want to say that the translator girls are great, with their help, there is no language barrier.

The team was very friendly and helpful. Language was a bit of a barrier when the translator was not there late at night, but google translate works great! They have been consistently checking in throughout for travel details, my condition etc., and continue to check in now that I'm home on the healing progress. The doctor was patient and sweet, even called in a second opinion where I had difficulty making some decisions.

I drove with a positive attitude. And of course there were no minuses for me. I was immediately told that it would not work out to cure me 100% (but I already knew 21 years ago that my myasthenia gravis is incurable). But the doctor does everything to make it comfortable for me to live with her. No pulling money here, cool transfer organization. And what kind of translator I had. Aida is just a gorgeous girl, very kind, open, ready to help 24/7 and helps! But it all depends on your mood. If you are traveling with a negative, it’s not worth it. Believe me, as soon as you carry the negative, the disease begins to absorb you. Bookimed care department is generally cool guys, thanks to them, your stay is very comfortable and under the wing of care

From visiting the clinic and undergoing examination were only negative impressions. Appointed to the doctor for 10 days at a certain time, and got an hour later! All tests were taken promptly, in 1 day and promised the results and a visit to the doctor in 2-3 days (the doctor himself said that everything needs to be done very quickly, because I needed urgent treatment), and silence .... Irada I didn’t answer calls ... We only got contact with the help of Bookimed employees! In general, we got to the doctor only after a week, and we were told that we needed to do another examination !!! (remembered) In general, we lost time in vain, which is very important for cancer patients, nerves and money ... Many thanks to the girls from Bookimed for support, help and patience Ie !!! I am grateful to Katerina, Daria, Olga and Darina for the help and support !!! I do not recommend Medipole. I am undergoing treatment in another clinic!

We were satisfied with the reception of Dr. S. Nepesov. And also very grateful for the help of the translator Aida. We can recommend this clinic to everyone.

All is well, at the highest level! Starting from the transfer, they picked us up on time, looked after our mother well. The doctor is competent. And a translator

The clinic has nothing at all, they say that it’s a university, but in fact an ordinary hospital, the specialists at the polyclinic level, took a bunch of tests right and wrong until the puncture, but they didn’t make a diagnosis, the neurologist Fakret did this without prescribing a diagnosis, prescribed cytostatics, it’s a feeling as if they just wanted to register for more tests so that they can tear off more money, the coordinators are separate THAT is terrible, the transfer from the airport had to wait 4 hours to get off, but if you leave the hotel 5 minutes later, the driver leaves and after that We have to wait about an hour car to leave the clinic again have to wait with the best scenario for 30 minutes, and then an hour and a half, actually one word to say or who do not recommend Medipol.

My stay in the clinic was as comfortable as possible. There was constant support: from office to office, to the room, to the hotel, from the hotel, from the airport and back ... The only thing that bothered was that the translator was from Turkish into English and not into Russian)) But it seems that everything is fine )) Excellent service at the clinic, sympathetic and caring. Everything: from and to. The doctor from the first minute of meeting arranged and reassured. No embarrassment, not a single unanswered question. The room (and you won’t call it a ward) is comfortable. It is possible to stay overnight, for example, to a relative (there is a small couch). I also want to note that payment was made once upon arrival at the clinic, it was the amount specified in the contract and that I didn’t have to pay a dime anymore. Overall, highly recommend!

Overall good experience in need of tweaking. Will revise feedback based on final result (approx. dec 2020) What was good: -Bookimed team was very professional and ready to answer all questions -The Estetik medical team with the doctor were courteous and professional. I cannot comment on the results until after December 2020. -The concierge team was very courteous and ready to answer any questions -The planning team was really on point. Keep it up! What needs to be improved: -instructions with aftercare (right now it’s by word of mouth which is sub-standard these days) -a more detailed description of the doctors success stories and his team -concierge team to have a checklist system for themselves to ensure that they do not forget anything -better hotel selection packages (divan hotel had a 4* lobby and a 2* room): ie 3,5,7,10 days

It is with abundance of satisfaction that I am writing this letter to you. I am feeling good , I look good and I am happy! Please allow me a few wordsof praise: First, Dr. Huthut. Appart from being an excellent plastic surgeon he is most of all a sensetive considerate human being. As always, the spirit of the comander prevails: The staff is fantastic, full of empathy and enthusiasm day or night. Last but not least, the facilities are on the highest level designed to put the patient fully at ease. Thank you for turning what could have been a harrowing experience (thek cut my face...) into bearable one. Hava - Israel.

I didn’t like the translator, when I was expecting at the clinic she said to me with a smile on her face “they will not help you”. In principle, I liked the doctor himself, he was kind, he said in fact what can be done, but I'm looking for help from a person who could find a solution to the maximum, so I will go to other clinics for further treatment.

I am not happy with the service. I’m not talking about basic things, they even forgot to give me shampoo, I myself had to look for something in Russia to wash my hair with. I'll wait and see the result, if it does not suit me, we will raise this question.

The stay in the clinic was very comfortable, the doctor is a professional in his field, very grateful to him !!!!! The staff is very polite, with an understandable attitude, friendly and attentive. The chamber is spacious, bright and comfortable.

Very friendly staff and translator, helped in everything. After the operation, they gave all the advice on the care of transplanted hair, the transfer and the hotel were very pleased. The doctor is still in touch, although the operation was on January 3rd, he helps with his favorite questions and clarifies everything. Now it remains only to wait for the final result.

The first thing that does not suit me is that to this day I do not see a report on my expenses. The second - it was very important for me to get a genetic analysis, which is still not ready. The purpose of the trip is the selection of therapy for genetic analysis. As for the doctor, I had a very short consultation with the doctor, at which she expressed her opinion about the therapy and did not let me ask a single question because there was the next patient.

Nobody offered us a ward, and if we offered we couldn’t pay it, it’s about 500 dollars a day, the doctors’ approach is good, but I think we should warn the patient about his future expenses and give an alternative for treatment because he’s not ready for such expenses, thereby putting people in an awkward position by themselves, the procedures are very expensive or perhaps it seems to us expensive because we did not quite think about their prices like that. I think when you come to this clinic with a complex form of the disease, you need to have a good wallet, now I don’t have enough pills for treatment because it costs more than $ 1,700, I don’t have that much money, you know what to do after that. Maybe I'm complaining off topic, but it touched me during treatment, it would be nice if the clinic has its own hotel at a more affordable price. We counted on a week and stayed for a month. This is the fee for the room, this is the food for additional expenses that were not considered. Well, something like this, and no one cares about our capabilities.

Thank you very much Bookimed for the help in choosing the clinic. I passed the check at the Memorial Clinic. The clinic is excellent, from nurses to doctors at the highest level, the doctors are very competent and kind. She thanked the translator Asele very much and the doctor coordinator Alexander helped me choose it was this clinic that was always in touch. The transfer was organized constantly for that, many thanks. If I previously doubted your service, now I advise everyone to come through Bookimed

Yes but there were slight price difference plus the service there hurt me a lot regarding transportation , and the translator was a girl named Maya was rude in some atmosphere, since it was Saturday ... she keep pushing me go back airport so that she goes home

Hello! In both clinics in both Antalya and Istanbul (Asel, Nino) there were super coordinators. But, giving a tidy sum, I left with what I arrived. Without an accurate diagnosis and any solution to my problem. The doctor’s appointment $ 120-160, lasts about 5 minutes! And this is at best. Results and recommendations are issued in Turkish, and not in English.

I liked the clinic very much, my spouse and I spent the night there, we were fed. the translator was always with us, she resolved many issues with hospitalization, was constantly in touch, even helped in the money issue, she personally spoke with the doctor, she was very influenced by the discount they made. Also, the clinic has a cafeteria, and you can eat and eat. The hotel is, in principle, good, if you plan to go to the clinics for a long time, if you need to walk several times a day, it is very convenient, because after the operation there was something forgotten, you need to take something in the hotel, it is literally located behind. And the breakfasts there are good and the staff is responsive, the rooms are cramped, but in the old part of the city, more terrible than a hotel is even more expensive, and this hotel cost us very cheap.

That was great experience for me and my 2 passions, People in this hospital they did a good job and magic communication, Thanks for every one from Bookimed and memorial for the brilliant job that you offer, I will speak too much about you

All liked it. Unlike other clinics, the translator works well here. All the time in touch. We even called her at night. The doctor took me even after the procedure. Usually in other clinics you can’t see doctors anymore. The clinic is clean and comfortable. Near a lot of cafes, hotels in 5 minutes from the clinic. The area is quiet and calm. I saw many clinics in different countries. Everywhere there are pros and cons. But there is no claim to the Memorial clinic. The doctors did everything they could. I understand my situation. And by the way the price for the treatment is acceptable.

I want to tell you about the clinic Adam and Hevva! Met me wonderful (driver Zafer), settled in a hotel where breakfast is included for 3 days. All this time I was coordinated by Dilyar (thank you so much human

I would like to say a lot about this clinic and staff. If you paint everything, it can take half an hour. Everything is simple - at the highest level! Starting with the guy Maxim, who offered options for clinics, and advised to stay with this friendly driver who, although he does not speak Russian, but always tries to please) the hotel reception deserves a separate review, it’s very friendly, they will always meet and offer alternatives. All the people in the clinic, without exception, are very nice people, not just pretending that they care, but actually worry about each client, pay maximum attention, always stay in touch, lead and talk from A to Z. What can I say if the clinic’s management was looking for us tickets for a basketball game, just because they wanted to help us) thanks to Dinara (translator) for easy and pleasant communication, I can’t list all the names (I have a disgusting memory), but I can say that all people who are there deserve the deepest respect and gratitude!) Thanks to all, without exception, for you more clients. And yet, the Turks are the best)

My name is Anton, I'm from Kiev. For a hair transplant, I chose the clinic Adam and Eve (Adem and Havva) and did not regret it for a second. The service is top notch. The driver met at the airport at the time, drove to the hotel and helped settle. The operation itself was also just wonderful, the whole staff is very kind and qualified, everything is thought out to the smallest detail. Special thanks to the girl Dilyara for excellent communication, help and support at all stages (before, during and after the operation), as well as to Dr. Chagatai. The emotions from the clinic are extremely positive, in general I recommend)

For those who have doubts whether or not to have a hair transplant, I’ll say one thing that I myself did not dare to transplant for a long time, weighing all the pros and cons, there was also a fear of an unsuccessful result But ... when I just talked about the upcoming vatsap operation with the coordinator of the clinic Adem & Havva Dilyara, all doubts and worries about the result went away !!! I just packed up and went ... Thank you Zafer for the wonderful and timely transfer. From the first minutes of my presence in the clinic, I felt the care and anxious attention of the staff. Thanks again to your wonderful specialists for the prompt reception, clear advice and, of course, directly for the quality procedure! Special thanks to the unique specialists Dr. Chagatay, Ertan and Efsana. Dr. Chagatai is a great professional, a doctor from God. Very pleased with the level and competence. I recommend the clinic Adem and Havva to everyone!

Everyone was very helpful they welcomed me and assist me to meet up with the doctor even though the doctor she doesn’t speak very good English but there’s was one of their team he was translating to her and to me , Bookimed they are always following up with me to make sure that everything Goes well . Thank you everyone