Clinics and treatment in Turkey

I went to Anadolu Clinic for a second opinion on my disease - skin melanoma. In the clinic, the examination was completed within 3 days. Very friendly and polite staff, including doctors and accompanying translators. I received answers to all my questions. I recommend this clinic for examination and treatment. Special thanks to the Bookimed staff (Pavel Popkov and Olga) for organizing and assisting with the trip to the Anadolu clinic.

I am undergoing chemotherapy, a diagnosis of metastasis after a non-seminoma tumor. The meeting was organized clearly, the interpreter accompanied me at every stage, I liked the doctor, had conversations with him in English so that it would be easier for me to convey my thoughts correctly, the doctor speaks English at a good level, it is clear that the education was comprehensive. The diagnosis that I was given in Kazakhstan was different from the local results of the examination, I myself agree with the local. Honey sisters are always friendly, check and clarify the condition of the patient, at each stage, check all the data (pressure, pulse, temperature, weight). The rooms where Light chemistry is carried out, recliners are comfortable, there is a TV.

Прохожу курс химиотерапии, диагноз метастазы после несеминомной опухоли. Встреча была организована четко, на каждом этапе сопровождал переводчик, врач понравился, вёл с ним общение на английском чтобы мне было проще доносить свои мысли правильно, врач владеет английском на хорошем уровне, видно, что образование было получено всестороннее. Диагноз который мне ставили в Казахстане отличался от местных результатов обследования, я сам солидарен с местным. Мед сестры всегда приветливы, проверяют и уточняют состояние пациента, на каждом этапе проверяют все данные(давление, пульс, температуру, вес). Палаты где проводится химия Светлая, кресла реклайнеры удобные, есть телевизор.

First of all, I would like to express my gratitude to the Bookimed staff for organizing the medical examination and coordination during my stay in Turkey, thanks to Olga, she was always in touch, special thanks to Maxim Voloshin. Guys, what you do is invaluable. We flew to the new Istanbul airport from Ashgabat, to the Anadolu clinic for a medical examination. met, the driver was friendly and polite, Erol. True, the clinic is far from the airport and from the center of Istanbul, we arrived in 2.5 hours + traffic jams, for which we crossed the bridge connecting Asia to Europe. The clinic is located in Gebze, the area is quiet. Stayed at the Hyyat Hotel very safe (even scanners are installed at the entrance) and a comfortable hotel. Transport Hotel-Clinic-Hotel once a day at the scheduled time. In the morning we arrived at the Anadola Clinic. They provided the distributor on the first day to Alain. Alena thank you very much. Such a clever translate accurately, was 100% concentrated on work. And on the second and third day they gave another translator, what was her name there, Sevalya or something. That's when we started having problems. She was always busy, called somewhere, missed, in short horror, to some administrative questions, instead of translating, she answered herself as “she thinks,” but Suleiman (along the coordinator of translators) answered all questions correctly. The clinic is comfortable, they did not stay in line for a long time. Doctors are courteous and competent. Diagnoses are made only after a thorough analysis. Results in Turkish, translation can only give in English. The diagnosis was made, the medicine was prescribed (by the way, an interpreter named Sevalya could not translate the diagnosis into Russian). All medicines were purchased in Istanbul. In general, I was satisfied with the medical examination. I advise ...

Now they have a new method of immunotherapy, instead of 16 hours of transfusion, they make an injection on their stomach under the skin, 15 minutes and it's done. So, 2 hours we’re going back, even the ward is not needed. The treatment is going well, the doctor is very pleased with the result.

The first time I arrived at this clinic, we were met from the airport and the first day they were examined, doctors, nurses, translators are all polite ... The analyzes were ready the next day, I recommend it to everyone!

The clinic is very satisfied. High-level staff and service. Everything is very fast, clear and quality. If you need to be examined, you will definitely not regret visiting this clinic.

We were normally met, we were dealt with, we went to the doctors with us, there was a constant translator. Everything was normal, adequate. If they were waiting for something, then not for long, everything happened quickly,

Every thing was good, all arrangements for my patient condition (pediatric ) were taken prior to his arrival , medical ambulance team were at airport when airplane landed, they received the patient at airplane door , ambulance car were waiting , they transferee the patient to the hospital , directly to his room , medical profecianal team of different speciality’s were waiting , started the medical work immediately , the communication is very good . It was an excellent experience, I will recommend the İstanbul liv hospital of aulus specially in pediatrics speciality .

I did not like the fact that different prices say, first one and then the other, at the reception a displeased girl was sitting, she was very unfriendly. When we went to the doctor, she first told us the cost was higher, and when we showed that they originally sent us a different price, she agreed to it, as if there were no fixed prices at all and they were being invented on the spot. But I really liked the doctor, he was very welcoming and competent.

İstanbul Aesthetics has been very professional in its service delivery and customer updates. Service coordination has been excellent and the hair transplant procedure has been done skillfully. However we need to wait for the results

The clinic is excellent, the staff is English-speaking, Dr. Shishman was friendly and professional, explained everything in detail and detail. The host will arrange transfers from and to the airport. Coordinator Abdul worked very clearly when we had a problem with the hotel (the Veyron hotel, which is included in the package, does not accept guests with pets, keep this in mind), we agreed that we would be compensated for two nights at the hotel, which has nothing against dogs. We also arranged a transfer from the hotel and back, as the hotel was in a different area of Istanbul.

In November 2019 I had my procedure done. Firstly I must say this place is top notch. The staff was very friendly and knowledgeable. The facility is very clean and pleasant. I love my new hairline and can’t wait for it to grow in fully. Anton and Abdul are we’re very helpful through the entire experience. The hotel they booked is walking distance from the facility. I highly recommend this facility to anyone who is looking for hair transplant.

I’m very happy with the all experience since day one contacting the clinic .I’ve been in contact with Mariia Bondar since first enquire , and I must say she’s excepcional . She always answers my questions and try to help me the best way she could . Passing by the representative of the hospital that picks us up at the hotel on the day of the operation and takes us to the clinic, a big thank you too. Besides speaking perfect English, is a super friendly person and ver helpful . My doctor was Dr Ergen, which i can only say it was 5 stars in every respect . My procedure was vaserlipo , that I can say that I’m still swollen as only been a week , but very happy so far with the results . The only negative point is some and most of the staff don’t speak English , but Abdul even finishing his shift he made us comfortable about that as he said if something that we needed , we just call him and he could help on translating to the nurses. Well, thank Istanbul aesthetic Center and the staff .

Everyone in the hospital was very friendly and welcoming and I felt comfortable throughout the whole process! They answered every question I had and the whole procedure was very quick.

The level of the clinic is high, qualified doctors. For the second time they were vaccinated both for themselves and the child. Cons: - the indicated coordinator in Istanbul did not answer calls on the day of arrival, nor when we arrived at the clinic, did not call back, I had to explain at the reception (they speak English very weakly at the reception), - the transfer service from the clinic is not very comfortable , the drivers do not speak English, there is no child car seat, the cars are dirty, you have to wait a long time.

I've visited Memorial Sisli Hospital for the VIP check up. Luckily, I've decided to make a booking through bookimed rather than directly as the company helped me later on when I experienced some problems at the hospital. It was very easy to make an appoitment and I'd like to thank Anton for patiently helping me to navigate through different hospitals and selecting the right package. Upon my arrival in Istanbul, bookimed organized a transfer to and from hotel to the hospital though due to the traffic there was some waiting time. Contact persons from Bookimed were always ready to answer any questions and provide support. In regard to the services provided by the hospital, I am generally satisfied with the VIP check up provided. Though following the tests I was referred for additional tests and consultations not covered by the package. I arrived the next day for the results and instead of in person consultation was told by an interpreter that all is well. I was very surprised with such level of services as I was requested to pay for the consultation of a professor a day before and instead received an oral statement from an interpreter. I've asked for a consultation with the professor as has been agreed before, but was told that she has left for the day. I then demanded a refund as I did not obtain a service, i.e. consultation of a professor. The hospital then sent a nurse to tell me that the tests were ok. I was still not satisfied as I was expecting a consultation from the doctor, not the nurse or an interpreter. In addition, as the therapist a day before raised concerns for me and sent me for these additional tests, I really wanted to clarify the situation and ask questions. Unfortunately, the hospital could not provide it as apparently there were no other doctors available in this field. This whole second day was a big disappointment as it seems the hospital staff did not care about helping me once I was done with the VIP check up, they also did not try to find alternative solutions. It felt as a scam, as the day before the doctor sends you for additional tests and then you do not get anything out of these tests - not a consultation. Only after repeated demands I was given a hand written note which said the tests were ok, but it did not look as a proper test results comparable to the ones I did a day before. Considering that additional tests and consultations were not cheap, I requested a refund. It took almost the whole day to obtain a refund, the hospital could no longer provide me with an interpreter neither in Russian nor in English and I felt disappointed. The interpreters who are assigned for check up were busy with other clients and could not attend to my situation. I was left waiting for about 4 hours while the hospital management was making a decision. Finally, with many thanks to an interpreter from Memorial Bahçelievler hospital, I believe her name was Olga, the situation was resolved. Olga showed herself as a professional and a very caring specialist. I managed to obtain my refund. I also appreciate the support bookimed provided throughout the situation. Once I left, there were some other test results that I expected to obtain in the next week. Unfortunately, it again took forever to get these results back and required bookimed to follow up on several occasions with the hospital. I do appreciate Barbara's follow up with me and her following up with the hospital. Overall, I am satisfied with the Check up service, but very dissatisfied with the follow up procedure and lack of consultation. I will not choose this particular hospital for future check ups, as if you're paying you should receive service and not deal with the issues and feel like a scam.

The blade is very nice, wonderful, polite staff. Special thanks to the coordinators Kirill, Barbara and their colleagues, as well as Daria and the translator Leila for organizing the reception, flight, transfer and hotel. Only good impressions were left. Great people, thank you for your responsiveness.

My husband and I are delighted with the Memorial Clinic and the staff. The work is established, everything is competent, beautiful and of high quality. We did not even feel that another country, everything went easy. We were met from the airport, delivered to the hotel and back. In the clinic with us all the time, even in the operating room there were translators (they are wonderful, positive, attentive cute Nino and Nigar

The doctor was very good, answered all the questions, explained everything. The only thing I didn’t like was the wait. At the reception no one spoke English or Russian, I had to wait for an interpreter from another part of the clinic. We were hungry and nervous while waiting, but overall the reception and consultation went well.

I was very pleased with my experience at hospital and I was truly impressed with your nice facility and the caring staff and friendly can do attitude and smiles. I would like to thank dr sadeq and sadap Hajyyeva who helped me so much I'm very grateful with the treatment I received

Doctors can’t speak english and you have to always rely with the English interpreter which most the time in a hurry because she has to attend other international patients as well.

I’ll start from the very arrival in Istanbul: firstly, the meeting person was 40 minutes late when the airport drove us back, the driver was almost late for an hour, we barely managed to get on the plane, of course there’s a big minus, but the transfer from the hotel to the clinic and back within 3 days was provided on time, which is very good. The recommendations for the clinic are as follows: it is necessary to organize an unhindered and quick examination process. For example, we examined the whole family of 2 adults, 2 children, signed up in advance, but we spent 3 days instead of the planned 1 day and this is only a gastrointestinal examination. We give one analysis / examination, then we wait until the turn comes to another office, and so for 3 whole days. If the clinic claims to be international, then it is clear that patients will be from different parts of the world, and every day of their stay this time and money, so they need to make the process continuous for the patient. They should be “sharpened” at the reception of foreigners quickly and efficiently, this should be a separate direction in the clinic, and not between affairs. For example, I had experience in a clinic in South Korea, they sent everything to me at the hotel in advance: a questionnaire, instructions, etc. Upon arrival at the clinic, I went through all the rooms within a few hours, and then after waiting a little I got the results in Russian, which is the basis for questions to the doctor who advises you. In Medicana, some of the tests that were received at the time of the consultation with the doctor were only in Turkish, in this case, what questions can I have for the doctor? what to discuss with him? If the clinic really claims to be international, English should be a priori. I asked for them in English, but they said it would also take time. Most of the results said will be in a week, then they will translate into English. Now the problems are for me, when they will give me the results and appointments, get them in Bishkek and how then to buy medicines in Istanbul and bring them to Bishkek. For 3 days, I left almost $ 4,500 for examinations in the clinic and I believe that the quality of the services and the service do not correspond to the price.

Passed a check-up in this clinic. Everything went perfectly, I want to say that the translator girls are great, with their help, there is no language barrier.

The team was very friendly and helpful. Language was a bit of a barrier when the translator was not there late at night, but google translate works great! They have been consistently checking in throughout for travel details, my condition etc., and continue to check in now that I'm home on the healing progress. The doctor was patient and sweet, even called in a second opinion where I had difficulty making some decisions.

All is well, at the highest level! Starting from the transfer, they picked us up on time, looked after our mother well. The doctor is competent. And a translator

My husband was examined at the Medipol clinic. The impression from the clinic was good. Qualified and friendly staff, modern equipment. Thanks Bookimed for the help and organization of the trip! Anya Chernova was constantly in touch with me and helped in all matters! Thanks!!!

My name is Raphael. For those who choose a clinic for treatment. I want to share my impressions about the treatment of my son in the clinic Medipol Mega. Diagnosis T - ALL (Acute lymphoblastic leukemia). We have been in the clinic for 9 months. We chose this clinic from three. For all three clinics, information was provided to us by an employee of Bookimed - Konstantin. The medical staff of the department of intensive care knows its job. The nurses in our department are caring and kind. The chambers are spacious. Because hotel accommodation is expensive, for accommodation during the rehabilitation period we were provided with a room in a guest house. The team of doctors led by Professor Denise is competent. Always monitor the patient's condition. As elsewhere, there is a human factor. But all issues are decided by the coordinator Svetlana and the staff of the international department. Also, I want to note the work of translators. These are kind and helpful people. Ready to explain everything 24 hours a day.

I want to share our trip to the Medipol clinic. In general, the impression was good, the doctors are very satisfied. The diagnosis that our doctors made was completely denied. Assigned only the most necessary tests, nothing more. The doctor is a very competent specialist, immediately disposed to himself. They try not to delay the examination, since they understand that we are from another country. The service is very good. I really liked that the consultant is constantly in touch (24 hours). Thanks to bookimed for the help and organization of the trip.

The level of the clinic is high, qualified doctors. Of the minuses, this is a transfer: 1. Drivers do not speak English, cars are dirty, there is no child car seat. 2. When driving from the clinic to the hotel, the driver watched a movie on the phone, a phone in his hand, looked at the road, there was no traffic jam, made a remark, the driver began to watch a little less often. 3. The car does not arrive at the agreed time, 2 cases: - from the clinic to the hotel: asked to wait from 14:10 to 14:30, we agreed, as a result every 10 minutes we were told the car would be in 5 minutes, waited until 15:10 ... such a service with a child is very inconvenient, if they were oriented correctly in time, they would take a taxi right away - from the hotel to the airport: the car was 45 minutes late! Every 5 minutes we were told a car would be here. We called a taxi, but the car arrived. Due to the fact that we did not have to check in our luggage, we managed to get on a plane.

Overall good experience in need of tweaking. Will revise feedback based on final result (approx. dec 2020) What was good: -Bookimed team was very professional and ready to answer all questions -The Estetik medical team with the doctor were courteous and professional. I cannot comment on the results until after December 2020. -The concierge team was very courteous and ready to answer any questions -The planning team was really on point. Keep it up! What needs to be improved: -instructions with aftercare (right now it’s by word of mouth which is sub-standard these days) -a more detailed description of the doctors success stories and his team -concierge team to have a checklist system for themselves to ensure that they do not forget anything -better hotel selection packages (divan hotel had a 4* lobby and a 2* room): ie 3,5,7,10 days

It is with abundance of satisfaction that I am writing this letter to you. I am feeling good , I look good and I am happy! Please allow me a few wordsof praise: First, Dr. Huthut. Appart from being an excellent plastic surgeon he is most of all a sensetive considerate human being. As always, the spirit of the comander prevails: The staff is fantastic, full of empathy and enthusiasm day or night. Last but not least, the facilities are on the highest level designed to put the patient fully at ease. Thank you for turning what could have been a harrowing experience (thek cut my face...) into bearable one. Hava - Israel.

I didn’t like the translator, when I was expecting at the clinic she said to me with a smile on her face “they will not help you”. In principle, I liked the doctor himself, he was kind, he said in fact what can be done, but I'm looking for help from a person who could find a solution to the maximum, so I will go to other clinics for further treatment.

I am not happy with the service. I’m not talking about basic things, they even forgot to give me shampoo, I myself had to look for something in Russia to wash my hair with. I'll wait and see the result, if it does not suit me, we will raise this question.

I really liked the clinic! Design, equipment and layout. 500 meters from Cevahir AVM Shopping Center. Very qualified staff. The attention to detail was shocking, there are a lot of foreign clients. Full international. Not cheap, but not at all a pity for such a service ... Special thanks to the dentists orthodontists Murad Bey and Diego Ramos! Great fellows. After the new year, we think to come to the installation of veneers ... Thanks to everyone who arranged a visit to the clinic ...

Thank you very much Bookimed for the help in choosing the clinic. I passed the check at the Memorial Clinic. The clinic is excellent, from nurses to doctors at the highest level, the doctors are very competent and kind. She thanked the translator Asele very much and the doctor coordinator Alexander helped me choose it was this clinic that was always in touch. The transfer was organized constantly for that, many thanks. If I previously doubted your service, now I advise everyone to come through Bookimed

I appreciate the excellent care I received from Dr. Salih since day one. However, I was promised a shuttle from the hotel to the hospital and instead, I received a call asking me to take a taxi because the shuttle driver was in traffic. I wish you could address the transportation issue, as most foreigners who come to your hospital expect everything to be sorted out for them, once they arrive in Istanbul.

Good day to all. In September (2019), my husband and I passed a check-up at the Memorial Clinic (Shishli). We were very pleased not only with the clinic itself, but also with the service and the procedure for going through the doctors' offices. The clinic provided us with transfers, from the airport to the hotel, from the hotel to the clinic, from the clinic to the hotel, from the hotel to the airport, it is not only convenient, but also beneficial. We were also lucky that we got a discount share on chekapy. Passed a full VIP package. I recommend to all! Take care of your health!

I'm very happy with Bookimed. It was very easy to communicate with them. The hospital was also good in terms of facilities and communication. The cost was higher than expected.

Had a consultation for breast mass. An interpreter stayed with me and helped with everything since i dont speak Turkish. The physician very pleasant and professional. He recommened diagnostics and i stayed for the afternoon and quickly proceeded through mammography. Ultrasound and biopsy. Technicians were efficient and diagnosis made. Not cancer good news but my large tumor will require surgery. I will come back in a few days for this. I feel like I am in very good hands with this team. Hospital is new .only one year old. Very beautiful and modern. Istanbul is beautiful and im staying in the tourist section. Food is wonderful and everyone is very friendly in this country .

Hello! In both clinics in both Antalya and Istanbul (Asel, Nino) there were super coordinators. But, giving a tidy sum, I left with what I arrived. Without an accurate diagnosis and any solution to my problem. The doctor’s appointment $ 120-160, lasts about 5 minutes! And this is at best. Results and recommendations are issued in Turkish, and not in English.

I liked the clinic very much, my spouse and I spent the night there, we were fed. the translator was always with us, she resolved many issues with hospitalization, was constantly in touch, even helped in the money issue, she personally spoke with the doctor, she was very influenced by the discount they made. Also, the clinic has a cafeteria, and you can eat and eat. The hotel is, in principle, good, if you plan to go to the clinics for a long time, if you need to walk several times a day, it is very convenient, because after the operation there was something forgotten, you need to take something in the hotel, it is literally located behind. And the breakfasts there are good and the staff is responsive, the rooms are cramped, but in the old part of the city, more terrible than a hotel is even more expensive, and this hotel cost us very cheap.

That was great experience for me and my 2 passions, People in this hospital they did a good job and magic communication, Thanks for every one from Bookimed and memorial for the brilliant job that you offer, I will speak too much about you

All liked it. Unlike other clinics, the translator works well here. All the time in touch. We even called her at night. The doctor took me even after the procedure. Usually in other clinics you can’t see doctors anymore. The clinic is clean and comfortable. Near a lot of cafes, hotels in 5 minutes from the clinic. The area is quiet and calm. I saw many clinics in different countries. Everywhere there are pros and cons. But there is no claim to the Memorial clinic. The doctors did everything they could. I understand my situation. And by the way the price for the treatment is acceptable.

We were at the Memorial clinic in Ataşehir on April 1, 2019. In the clinic we were well met by the translator Olga. The clinic immediately took us to the doctor J. Demirel. We liked the clinic. The clinic passed all tests said the 20-day results will be ready while waiting for the results.

In the beginning everything seemed to be well organized, but many questions remained due to the language barrier, because the translation is still apparently more superficial and the translators probably do not have time to translate all the details, but I would like to receive more accurate information. Plus, we did not notice anything special in the approach of the doctors, they have their own protocol, which they follow and do not leave.

Good afternoon! I would like to leave a review about the clinic. I found the clinic by chance on the site. I needed a consultation with an oncologist. I was satisfied with the clinic, Russian-speaking girls worked with me. I would like to thank them - this is Aida and Gunay, thank you very much

It was very good. The appointment was made quickly, The attendants and the doctor were attentive and despite the problems with understanding the language - everyone was very helpful. The staff even googled the word that needed to be explained.

I checked the app at the Antalya Memorial Clinic, the level is good. I recommend it. From 9 a.m. to 5 p.m. I handed the car to the hotel and back. Russian translators did the translation in the hospital. There weren’t any good overlays. Thanks to Maxim and the translator Asel

My parents went through the treatment and so far it is not possible to do the second procedure on the knee. In general, the results are positive, the pain, unfortunately, remained, but not with the same attacks as before. Many thanks to all participants in the coordination process, both in the clinic and in Bookimed, including Nursultan.