Clinics and treatment in Germany

I requested a second opinion for the treatment of prostate cancer for my dad. The cosultation was provided in written by Prof. Dr. med. Sebastian Melchior. He answered all my initial questions and the ones I've sent after his initial answers in meter of few days. This helped us in understanding better the situation and possible options. However due to the fact that most of the answers were of general rather specific nature, in the end we are still not sure what is the better treatment in our case.

I have chosen 2nd opinion from Germany. The medical team was great. It was very helpful experience. Thank you so much. This site helped a lot and people are very ethical and supportive.

The Bookimed doctors are always cooperative, friendly and very supporting in consultation about critical and complicated medical situations. Starting from explaining the case and preparing the required documents until the second opinion is provided and explained in good detail and finally following up to make sure everything is settled. Thank you Bookimed team!

I would like to thank the Vookimed international client support center and coordinator Ekaterina for selecting and organizing a consultation at the Nord Alliance clinic. The work was built clearly, efficiently, without exerting any psychological pressure. For all questions of interest to me, Ekaterina provided, at short intervals, the most tactful, detailed documents and payment for services. On one point of joint cooperation they did not mislead me, I received a detailed conclusion and in the clinic itself they also answered all that I was concerned about. On her own research she was convinced that they can be trusted. Once again, thank you so much

I has a Skype conversation with doctor in Bremen-mitte clinic. Actually I was a very good option for me as I could not travel in the time being. The hopital meducal coordinator was supportive and she qas keen and she called me by phone 1 hour before the conversation with physician to confirm the time and she called me also to be sure that I am online to start tge conversation. The Bookimed medical doctor assistance was very helpful from the start minute I sent message to Bookimed. She called me on phone and took all the information to provide the best solution for my situation, I would like to thank her so much. She was answering me rapidly either through e-mail or WhatsApp after that. She was very cooperative and when I faced a problem with the time of conversation she rearrange another one rapidly.

Igor Kobylinsky worked with us from Bookmed, I will note first of all! Very attentive, professional approach, throughout the stay he was in touch and provided assistance. Also coordinator in Berlin is Maria. The stay at the Vivantes clinic was completed on time, according to the plan outlined in advance. Doctor prof. Hirshik placed his trust, the doctors conducted an examination, the staff was attentive. The chamber is modern, beyond praise, everything was there! The evaluation of the examination and treatment itself will be later, since time must pass to understand how effectively the treatment has been prescribed.

I liked the clinic, real professionals work, the equipment is modern, the kitchen for the patients was not always satisfied with practically no first courses, there were few hot various dishes. The treatment and attitude towards patients liked the ward too, but could have been a bit more spacious. The remark is not significant, so it is certainly possible to recommend sending patients of the appropriate profile to the diagnosis and treatment at this clinic, the more I can give a more reliable assessment, since I myself chose this one from the proposed clinics. Besides, I think the prices are also fair. Thanks to all the staff

I am Zalikhan, mother Jannat, very pleased and very grateful to Professor Bshorer and the medical staff Helios. We had the risk of removing the eye, but the result was pleasantly shocking. The eye was saved, the vision was not disturbed, the tumor was removed, the operation was successful. Many thanks to Prof. Dr. R. Bshorer, a world-famous doctor with golden hands and a kind heart. Jannat was lucky to get to him. May the Almighty protect all children and the sick. Health to all! 8938-8902684 Thanks you! I'm very happy. I haven't sighed like that right now for these 2 years. Everything went, now everything is fine. We are very satisfied and very pleased. Who needs to ask about the details let him communicate by vatsapu. With pleasure I will tell you everything.

The bookimed services are simply great. Very good communication with their experts adds to the whole positive picture. Berlin-Buch Clinic is professional with very helpful staff members. I highly recommend!

Here is my feed-back for the visit to Praxis Dr. Kaminski at Dr. Michael Wenders: I have been awaited for that visit as scheduled. I was received in profesional manner, being asked about my medical status. Then, the medical consultation followed in which I received informations about my topic and specific investigations where performed. Based on these, a medical treatement was discussed. I am very good impressed about this visit. Thank you for helping me having it. Best regards, Radu

My visit was not so perfect, they were not so professional as I wish. The doctor was good but we have large problems with communication and I feel how he felt uncomfortable about it but cannot do anything with it. That is why I denied to do the operation there and only have a consultation They do not know that I do not speak German but only English I want to say thank you to Lesya, her job was good.

Well.. I plan on coming back to the same hospital. Next time I’m pregnant. Dr. Reitter is the best. Pleasant staff Absolutely, very satisfied.. the patient of the team, from beginning of my enquires till my arrival I Frankfurt Germany. Making sure of my safe arrival and hotel bookings and check ins. They sorted out my accommodation in no time. Very impressive.

Nobody there seemed to know about my appt. There were no free translators. Luckily I found a very nice lady in surgery dept who called Mrs. Spiegel and i finally got to see the head of the gastro dept.He ordered a set of blood tests and scheduled a gastroscopy for the next day. The second day, I got the gastroscopy, and then I waited for like 3hrs for the doctor who performed my gastroscopy to tell me about the results. Apparently he was on duty and there was nobody else to discuss with me.In the end he showed up and said that the blood results were incomplete and we had to wait for the results of the biopsies that were prelevated during the endoscopy.He said it would be a few days, and they will send it by mail. That was last friday.No sign up to this day..So l would have to say that it was not very well organised and if it wasn’t for the good heart of the clerk working in surgery dept.i would not had been checked at all.

Actuality in my first step with the agency Bookimed, rhey were very good responding with my request and arranging the appointments but small lake of receiving medical documents that i send to the Professor in the hospital and i think the problem was from hospital side from a person. But the hospital was good and the professor himself was a very professional person and helpful and serious persom with understanding my both chldren status. And i hope that my visit was successful when my kids recovered after long treatment that will be i hope next few weeks.

The attention from the clinic staff was okay though the pocedure to be carried out on me was not properly explained and i was made to ask so many questions that should not be. Translayion from german to english was so difficult. I also thought bookimed had a representative at the hospital. If i had known there was no representative maybe i would not have expected all that i thought comes with bookimed services. Its okay that you have now explained all that. Maybe what bookimed should have done was to have properly guided me as to what should have been done on arrival at the hospital and further guided me through other necessary protocols as to what to expect and not to expect. It okay now, i will conclude all that should be on monday morning with the hospital and where there is need for question, i will ask them. Thank you

Everything went at the highest level. From the meeting to the discharge no complaints. A highly qualified team led by Professor Rüdiger Gerlach brilliantly conducted the operation. Thank you so much !!! We also thank the STATION 36 nurses and staff at Helios Clinic for their responsiveness, kindness, and impeccable work. Our ward had all the necessary equipment for convenient care of our daughter and was always kept in perfect cleanliness. We also want to mention our coordinators Pavel Popkov, Maria Shlykova, Andre Saling and translator Leonid Shkolnikov. In general, impressions of the Helios Clinic, its staff and equipment, remained very vivid. Thanks everyone! Bookimed service works fine. They know and love their job. Thank!!!

The visit to Helios Hospital Krefeld was an utter disaster. I had tests that in Spain would cost around €300 and the overall cost was around €2700. The German hospital charging system for private patients was completely opaque. Bookimed fed us the wrong information throughout the process together with a company that we had never heard of called DMU. Thus we spent a fortnight of useless costs in Germany having be told that my treatment would be around 10 to 14 days. The stress of this together with Prostate Cancer has been immense and we must now return to Spain financially poorer and with very little extra information.

Moe stay at the clinic duly honored. Vsi vaccinate respect. Doctors at Vishma luvni rozumni vidovidalni. The chamber is ideal, it is good and strong. Meni was honored and helped in my problem. Okay happy. Antonina., And Barbara that they took care of me. Thank you very much.

Operation Laterzhe to eliminate habitual dislocation For 10 years I suffered from the usual dislocation of the shoulder joint - damage to the card. In early March of 2019, after another dislocation, I decided that it was time to get rid of this ailment and immediately began searching for the clinic. Moreover, I wanted to find the best surgeon and the best clinic where I would receive high-quality care. Bookimed Somewhere in 2-3 hours after I left a request on the bookimed site, Maxim Voloshin contacted me and we discussed my situation in great detail with him - we talked, I must say, for about 20-30 minutes. After the conversation, I began to collect all the necessary analyzes - MRI and CT. On readiness, he sent them to Maxim, and he, in turn, sent requests to pre-arranged clinics. During the week, plans of operations and their cost from all clinics were received. Maxim and I chose the most adequate clique in our opinion, which showed a truly individual approach exactly to my shoulder. I want to note that Maxim was always in touch, even on Sunday he gave me 15-20 minutes of communication, which I must say is very nice. About Helios Krefeld in more detail: room I went to the operation with a girl, so we chose a comfortable room with additional accommodation. Extremely comfortable, with its own toilet, shower, sink. Very reminiscent of the standard hotel room Hilton :) Food A huge range of dishes, you choose what you eat for breakfast, lunch and dinner. In addition, in the lobby there is a coffee machine and tea with fruit, sometimes there are desserts. Care I liked very much that they are really watching you. No need to run around the clinic to pass some kind of analysis and stand in queues. Upon arrival, right in my room they took blood for analysis, checked the pressure and temperature. Then I was recorded for a conversation with an anastasiologist and for regentgen. No queues - you are called to the appointed time. Later there was a conversation about the operation, where they explained to me what they would do and how. The next morning, I had an operation, but after that I was also observed for 4 days. At the moment, 3 weeks have passed since the operation, and I can already draw some conclusions about its quality. Already now I can do those exercises that according to the plan only after 3-4 weeks, which is very cool in my opinion. The pains of the movements go away and the freedom of movement returns. If I knew that everything could pass so easily and naturally, I would have performed the operation 3-5 years ago. Thanks to Professor Clayton N.Kraft and Operating Surgeon Klaus Sternemann

I want to evaluate the work of Bookimed as a whole on the results of organizing the treatment of a father well. After examining the results of the surveys, we were presented with options for treatment. Despite the fact that initially we practically had a clinic for treatment selected (on our own), we revised and made a decision to undergo treatment at a clinic in Germany, which Bookimed offered. For all organizational issues, both Bookimed and the logistics company from the clinic offered support. We did everything on our own, but still it is nice when they want to help you. There were minor inconsistencies in organizational issues. But with the mines that provide support, always in touch and help them solve. But as for the treatment process at Helios Krefeld, everything is on the level. The result is satisfied. Of the minuses - the discharge process is not fully organized, the time for receipt of documents is not specific and rather long. A translator is needed. After we returned from treatment, we are awaiting the receipt of documents (conclusions) from the clinic, we have not left us on this issue either. Bookimed is a company of a good modern level, in any case do not think not to trust. The main thing is to keep the level and only raise it.

clinic is very clean, the staff are friendly, medical coordinator is very helpful person and very friendly.

My wife have Chiari Malformtion, the operation went well. and the recovery also seems faster than we expected, compared to our previous consultation in singapore. and also in Germany around 40% cheaper than singapore. At the beginning we are worried go to Germany, how to communicate in there. But bookimed team already prepare all so well for us. the comunication also good, the response quite fast. The Dokter can speak English well, and some nurse too... turn out the nurse guite nice more then we expected. in the hospital they have one person special to handle foreign Patients. there is apartment in the hospital for family to stay. the hospital is nice, but the location is abit far from city. so no good hotel nearby. Thanks to bookimed team Dr. Elina, Darya, & Polina that really care for us from the beginning. We really appreciate it.

Thank you for visiting the clinic, the trip with the child went well. A comprehensive approach to the patient (from the selection of treatment to discharge)

We all enjoyed it. Everything is well organized. Doctors are competent, all very polite. The translators were very attentive, they felt confident with them, like with my mother by the hand))). Antonina from Bookimed constantly called and wondered how they got, whether everything was good.

Good afternoon! I want to express my great gratitude to Svetlana Kalinichenko for her help, the selection of the doctor and the clinic.
Everything was very quick and inexpensive. Unfortunately, in Spain, where we were treated before (the father of diabetes) did not see a few more of our problems (such as nervous exhaustion, anemia, etc.), everything was written off for diabetes. Dr. Kashevagi not only consulted on our main disease, but also prescribed medication and special stockings from pain in the legs, after a couple of days it became better. A very sensitive doctor, a real professional, he has a long reception, answers all questions, an attentive individual approach to each patient, we really liked it, he will be observed. Thanks to Svetlana Kalinichenko, Dr. Kashevaga and the clinic of the Meoclinic.

Sincerely, Natalia and Vladimir

The visit to the doctor was excellent. An accurate diagnosis was given and treatment options proposed. The clinic staff was friendly and pleasant.

We arrived to close the intestinal stoma, but as a result of complications, we left with a stoma, an open postoperative wound and additional financial costs.

Good day. Our daughter is 2 years old, she has CHD. We came to the clinic in Leipzig to install a stent on the aortic arch. Before carrying out any surgical procedure, we underwent a full examination: ultrasound, X-ray, various tests and smears, a cardiogram, and most importantly a CT scan. Already on the ultrasound, there was doubt about the need to install a stent, but after a CT scan, the doctors completely refuted the view that this is our problem. According to the results of CT, our problem areas were found, and they explained to us what kind of interventions in the future our girl would need. And now a little about the clinic. The staff of the clinic is just wonderful, starting with the junior medical staff, ending with the luminaire Professor Derentom. Despite the language barrier, everyone was trying to find mutual understanding with us. As soon as we pressed the call button to the ward, the nurse resorted as a sprinter at a distance. Professor Dovent and his team is a team of qualified professionals. They work on very good equipment and they have tremendous experience in cardiology. For two years of the survey in our Republic, we did not receive as many answers to our questions as they had in two days of the survey. Immediately after the CT scan, the professor personally, without waiting for a translator, came to our ward and, drawing a heart on paper, explained to us what they found. Professor Denert knows Russian very well and jokes in Russian too)). There are no common wards in the clinic, so it’s very comfortable to be in the ward with the child together. There are also no hours of receiving visitors like ours, our dad sat all day with us and no one even hinted that he could not be there. I brought two suitcases of clothes, diapers and cremics for my daughter .... nothing))) everything, starting with diapers, creams, shampoos, bibs, nipples, bottles, pacifiers and clothes for newborns is there and you can freely to enjoy. The clinic does not have repair according to the latest fashion trends, but it is clean and very comfortable there, even like something homely. The only omission was that for some reason they did not include me (mother) in the diet and had to explain that I could not leave the child and go somewhere to eat outside the hospital. I want to thank the bookimed company coordinator Maxim Voloshin and the medical coordinator Leonidos from the clinic itself for their help. It was a pleasure to work with you! Everything is clear, fast, coordinated. Each of you keeps your questions on control, you can address any problem and you clarify and solve everything very quickly. Thank. Unfortunately, the heart of our girl needs to be dynamically monitored and we will consider the clinic in Leipzig a priority for further cooperation.

Very high level and quality of medicine in the clinic. The doctor is competent. They took the improved ward for an additional fee. Conditions like, everything is thought out to the smallest detail. Special thanks to coordinator Pavel Popkov for help with all questions!

Hello everybody . My name is Alisher, I'm from Uzbekistan. I was very pretty helping Bookimed. Alina Honest to me helped competently and quickly. We picked up a clinic for the treatment of his wife.

Doctors are very responsive. A condition in the clinic meets any standards.

Good day ! After almost half a year I am writing a review. The level and quality of medicine, I can not adequately assess, as I am just a client (someone came up with the name of the patient, which I personally do not like). So, I had an operation. On the heart. The diagnosis was atrial fibrillation. Made an Ablation. How did - I do not know. I hope at the proper level. But! Feedback. This is a conveyor. You with your medical problems / diagnoses get on the conveyor. I do not know whether this is good or bad - but it is. I had a surgery very quickly - for which I am grateful. Further. Extract from the clinic. The doctor had a conversation with me (through an interpreter) for 3 minutes before the operation and 5-10 minutes after the operation (after 2 days of re-discharge). And that's all. My questions are what to do next (what predictions, recommendations, etc. I have not received an answer). The next day (the day of discharge from the clinic), the nurse / doctor’s assistant arrived and presented the discharge report in German. To the question whether it is possible in English, I received the answer that it is possible, but contact the translators. Like this. Still. I waited for more than 2 hours for a prescription for the purchase of medications prescribed to me (for a purchase at pharmacies in Germany). And this after repeated reminders. I have not received any recommendations regarding the observation of the passage / consequences of the operation. As a result, I was forced through the Internet to look for possible subtleties / complications after my operation. Then, after 20 days, I had a relapse - a long-term arrhythmia over the course of 4 days. I found it myself through a Garmin wrist pulse detector. As a result, I bought the device for ECG registration and with the help of it I independently registered this fact of relapse. Further, through the Internet, I realized that it is permissible with my diagnosis for a period of up to 3 months after the operation. Now, six months later (without a week), I have no arrhythmias. It seems that the operation in Hamburg I did right. But the rest ... Another important fact. At the entrance I was promised a price of 22,000 euros with a deposit of 2,000 euros, which is refundable if there are no complications during the operation. So, as of today 2019-05-22, this deposit was not returned to me. Despite the fact that I was very tolerant in this matter - I did not demand, I did not pester ... This is a note for future customers of this clinic. Feel free to write off this amount of the so-called deposit on expenses. Such a marketing course of German clinics. I understand that for me and for the majority of clients of (international) clinics, this 2,000 euros means nothing on the total amount of the costs of treatment and imposes on health ... But... Personally, I do not like it. I have something to compare. In 2007, I was treated in Israel. Result by all parameters 5 +++ Here in Germany at 3 --- I do not take into account the medical aspect - here it is difficult for me to be an adequate evaluator.

The clinic is probably a good one, but everything was organized very illiterate and ugly, I planned to get to a specific doctor, who eventually turned out not to receive in this clinic, nobody told me about this, I was examined, I did not need.

Everything is high. The doctor came before the operation (did ablation) and said that it gives 99%, which will be a good result. Chamber for one person, everything you need is there, everything is thought out. Coordinator Pavel answered all my questions very promptly.

The trip (despite the therapeutic nature) left a positive impression. Accompanying manager Elena was responsible and accurate. Prof. Kempgen is benevolent and attentive. The center is comfortable for patients. The results of the treatment can be judged later.

Team (professor, surgeon and sisters) and a very nice, high-quality and empathetic environment and furnishing made me feel very comfortable. I had some problems with my skin - and met detailed consultation and wonderful medical-cosmetic face care. I am very satisfied with the results and definitely will be back.

Professor Kampgen reason helpfull and understandable .. and he’ really nice

The doctor didn't like me and didn't want to perform any of the suggested tests. I am waiting for reimbursement of the main part of the Money, I paid you. Regards Suzan Lenz

I didn’t really like the doctor in a hurry (the consultation was postponed and I left, the patient wasn’t accepted for a very long time waiting for a conclusion) I would very much like to get a normal conclusion

Everything went well. Chamber liked.

I am very glad that the doctors came to this clinic, they really helped me, the examination was carried out at the highest level! Thank you very much!

Met well, and the coordinators, and the doctor liked! Received a good consultation. Thanks to the Bookimed team for your work!

Everything is fine, everyone is happy! THANK YOU! More like the price included the translation of all the conclusions! Thanks again

In October 2016, a son (five years) was operated on, a diagnosis of the pilocitic astrocytoma of the brain, on the cerebellum. The surgeon Ulrich-Wilhelm Tomale operated. The operation was brilliant! The tumor was removed completely !!! On the fourth day the child could already walk, on the sixth day we were discharged! Straight miracles. Many thanks to all the staff of the clinic: 29 stations, 35 intensive care units and, of course, all the doctors who performed the operation. The attitude of the staff is beyond praise. It is very strong that parents can be with the child even in intensive care immediately after surgery. The child fell asleep and woke up with his parents and his toys. Thanks again!

I remain grateful from all my soul to all those people who helped me to get a good vision. I have not had very good eyesight since my childhood, but it began to strain me strongly only during my studies in high school and at the university. Then I already knew that I would have to have an operation to correct vision. I'm from St. Petersburg, I chose from a number of elite clinics, but I was not satisfied with the high price and no one gave me any guarantees, and it frightened me. I decided in my next vacation period not to go to the sea, but to correct vision abroad. I found WP German Med, wrote to them on the mail, they answered me with a list of clinics that can accept me at these dates and gave me all the coordinates of specialists and the names of doctors who could conduct the operation. Naturally, I thought a couple of days, but still agreed. I was attracted to the terms of the company, translator, coordinator, if necessary, a transfer to the clinic plus a 24-hour hotline. But the biggest plus was that the price for the services of the company WP German Med plus surgery in the clinic, and this is also the work of the professor, cost me exactly the same amount as I was asked in St. Petersburg for the operation. I honestly say that's why I chose to travel to Germany than to stay in St. Petersburg.

We just came from there. My mother lay in the hospital in the department of endocrinology: she has diabetes with complications, like kidney failure, retinopathy, etc. Approximately 10 days. We are a little sorry that we went. We have no complaints about doctors and their professionalism, but the situation itself not only disappointed, but shocked. Nurses can not get into a vein - my mother's arms were completely in hematomas, I had to find and show them veins myself, because I myself am a health worker. Finally, once again they had to call someone from the intensive care unit to cope with this simple affair. Moreover, during such manipulations hygiene rules were not respected-I had to demand that the nurse, who was sent from the intensive care unit, sterilized his hands and put on gloves. Nobody followed whether the patient was taking the medicine or not (my mother was almost blind), and I had to stay there myself all day and give her medication. But purely human, people are wonderful. Attention, courtesy and good manners. On the other hand, all this could be due to the acute shortage of qualified personnel, which Germany is currently experiencing.

I liked the doctor and staff, everything is fine