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Clinics and treatment in London (United Kingdom)

Ranking of hospitals and doctors, patient reviews, prices, and information from medical centers

Highly rated clinics by real patients info

The hospitals ranking is based on 7 requests, 2 patient reviews, prices, and information from 9 clinics

Reviews
Info
M
Feb 27, 2020

Consultant care is fabulous - cannot be faulted - however... Overdue excess fee of £130.00 (hardly the King's Ransom!) letters were addressed to my son (needless to say - not the person who was paying the bill!) - so I wasn't getting the reminders... then Admin person has the audacity to phone me at work to chase the money!!! Disgusted with the customer service I have been shown this afternoon! Literally disgusted! Such a shame as Mr Woods was so fantastic, it is always an admin person with a superiority complex that spoils the ENTIRE customer experience. So cross. If you want me to may the bill, address the letters correctly and maybe be polite when you call!!

W
Feb 26, 2020

HCA I received treatment for AML at UCLH. The treatment was successful. Below is a link to a documentary that I have made about patients living with Graft Versus Host Disease https://youtu.be/DI0TOq_gHEY It features the good treatment I had at the private wing of UCLH and it might be a helpful to both patients and professionals. Please share because more understanding of this condition will be a lot of help to patients. Wilfred Emmanuel Jones

C
Aug 12, 2019

Beware - customer care is non existent, glossy brochure but nothing helpful such as pre-admission info which is paramount, at the Portland Hospital consultant was excellent & nursing staff great but aftercare is shocking money spinning out of hours doctor service at £350 an appointment. Recommend seeking alternatives to HCA Healthcare.

L
Jul 24, 2019

😊 not our wonderful NHS This must be some kind of private treatment

A
Sep 11, 2019

This place is beyond a joke. Before my surgery I was told I had to pay up front to later be refunded by my insurer. I did as I was told. But still provided my insurance details on all my forms when it came it all my appointments. However I was logged as a 'self- pay'. For the last month I have been trying to sort this to get my money back. I finally had my insurer pay HCA and now they are saying they cant find the payment. That's despite me sending the invoice and remit. Now… they have my money and my insurers money. Clearly they have my money. They have the evidence of that in two documents and I have a further document proving they have been paid. All i keep getting is 'we will check this friday and see if it's hit the account'. Payment was sent 29/08/2019. I am a final year PhD student. I don't have much money. The money I did use was a loan. I think it's disgusting what you've done.

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A
Nov 25, 2019

More like a hotel than a hospital - kind and caring staff.

A
Sep 24, 2019

From the minute I walked through the front door the staff could not be more attentive. I feel like I’ve been treated like royalty. From the Doctors, Nurses and the Catering staff everyone is so welcoming, supportive and will do anything to help you. I can’t recommend the hospital enough!

I
Apr 1, 2016
star star star star star

I spend 3 days at The London Bridge Hospital due to a prolapsed disc. More like a hotel than a hospital, the nursing and professional staff are truly outstanding and the food menu and quality is excellent. The services provided after my operation were first class with a pharmacist, physio, occupational therapy all visiting me for specific advice and guidelines. It truly made my experience a much better one than I really thought it would be. Thank you all especially those on the 2nd floor :-)

T
Aug 17, 2019

From the moment we arrived Mark lee on the door was a great Ambassador to your hospital what a gentleman Then from there onwards staff where simply the best Ann my nurse and others that visited my room where awesome … The consultant and the theatre staff all great Sounds stupid but can’t wait for my next visit lol

D
Mar 14, 2019
star star star star star

Such a lovely hospitality.... actually, i don't feels like in hospital but more like in 5 star hotel. I had a wonderful moments when i was there. Thank you London Bridge Hospital for a great hospitality

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M
Feb 27, 2020

Consultant care is fabulous - cannot be faulted - however... Overdue excess fee of £130.00 (hardly the King's Ransom!) letters were addressed to my son (needless to say - not the person who was paying the bill!) - so I wasn't getting the reminders... then Admin person has the audacity to phone me at work to chase the money!!! Disgusted with the customer service I have been shown this afternoon! Literally disgusted! Such a shame as Mr Woods was so fantastic, it is always an admin person with a superiority complex that spoils the ENTIRE customer experience. So cross. If you want me to may the bill, address the letters correctly and maybe be polite when you call!!

W
Feb 26, 2020

HCA I received treatment for AML at UCLH. The treatment was successful. Below is a link to a documentary that I have made about patients living with Graft Versus Host Disease https://youtu.be/DI0TOq_gHEY It features the good treatment I had at the private wing of UCLH and it might be a helpful to both patients and professionals. Please share because more understanding of this condition will be a lot of help to patients. Wilfred Emmanuel Jones

C
Aug 11, 2019

Beware - customer care is non existent, glossy brochure but nothing helpful such as pre-admission info which is paramount, at the Portland Hospital consultant was excellent & nursing staff great but aftercare is shocking money spinning out of hours doctor service at £350 an appointment. Recommend seeking alternatives to HCA Healthcare.

L
Jul 24, 2019

😊 not our wonderful NHS This must be some kind of private treatment

A
Sep 12, 2019

This place is beyond a joke. Before my surgery I was told I had to pay up front to later be refunded by my insurer. I did as I was told. But still provided my insurance details on all my forms when it came it all my appointments. However I was logged as a 'self- pay'. For the last month I have been trying to sort this to get my money back. I finally had my insurer pay HCA and now they are saying they cant find the payment. That's despite me sending the invoice and remit. Now… they have my money and my insurers money. Clearly they have my money. They have the evidence of that in two documents and I have a further document proving they have been paid. All i keep getting is 'we will check this friday and see if it's hit the account'. Payment was sent 29/08/2019. I am a final year PhD student. I don't have much money. The money I did use was a loan. I think it's disgusting what you've done.

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M
Mar 20, 2020

Everything, it’s a Good place to and there is plenty benefits. Most are importantly it is located in the heart of London

S
Mar 5, 2020

I was appalled at how dirty the entrance lobby was yesterday. only 1 dirty looking hand sanitised hidden by the reception desk who were less than amenable when approached for directions. dirty cafe are and no sign if hand washing facilities and only 1 hand sanitiser. men's toilets closed. disabled toilets locked. I was with 2 elderly people who had difficulty walking. no sign of any staff to ask for help with wheelchair assistance. Dirty seating area with torn seats. all in all a hive of filth and mist likely rife with bacteria. No sign of how the risk of coronavirus was being tackled. No sign of bins to put dirty tissues in. compared to hidoitsls in Europe UCL is a very poor exmple of the standards the NHS portends to.

E
Mar 8, 2018
star star star star star

The staff at this hospital are the best NHS staff I have ever been treated by. Not only are they kind and empathetic but they are also incredibly knowledgable and very focused and hard working. I was admitted to the hospital alone and afraid and my illness was taken seriously and the staff on hand were so sweet and kind to me. The Dr's showed a level of genuine concern I have never seen. The hospital ward I was on EGA was immaculate and clean and the staff were very good at following hygiene protocol. Always washing their hands and even hiding needles as they passed from one patient to another presumably to prevent the other patients from being unnerved. They treated me like a family member and I felt I was in the best hands. Fantastic hospital.

E
Mar 19, 2020

Amazing hospital where we have great teamwork.

J
Mar 12, 2020
star star star star star

Hi everyone, I just wanted to share something that has happened to me over the last week. We are all quick to moan about the NHS but I have had an experience that has blown me away. Last week I had a referral appointment with Prof Mundy who is a urologist based at University College Hospital London Westmoreland Street. At the appointment I updated him as to my current position with my Artificial Urinary Sphincter and the trials and tribulations that I had been going through o…ver the last couple of months. His immediate focus was drawn to the fact that there may have been cuff erosion and he was concerned that the pain, swelling and discomfort I was having may be signs of this and he was extremely concerned as I could not self catheterise either and I had had a supra pubic catheter put in earlier in the week at Southampton as I had gone into retention. Within ten minutes of him assessing me he had arranged for me to be admitted the following day for a urgent cystoscopy and investigation with the possibility of the removal of the Artificial Urinary Sphinctre under general anaesthetic. I was sent straight to pre-op assessment and bloods and other tests were done straight away. Before leaving the clinic I was ready to go, however I was advised that he could not fit me into the following days theatre list, however they had got me onto the morning list on Thursday. As I live in Hampshire they organised for me to return the following day and arranged overnight accommodation so that I could be admitted at 7.00am and I was first on the list. I was taken into theatre at 8.30am and thankfully there was no cuff erosion, however I had a stricture in my urethra which they sorted out for me straight away. I suppose what I am trying to say is that I have never been treated with the respect and concern that I have had from the team at the hospital. All the way through I was well informed and made to feel important. All the members of the nursing team and everyone I had contact with during this episode were sincere and could not do enough to make sure I was ok. I was dreading the whole scenario as I have had loads of bad experiences in the past at other hospitals. All the staff, and I mean ALL the staff from the receptionist to the canteen staff to the nursing team at University College Hospital London are amazing, they work as a team and treat you with kindness and concern. They are a shinning light in the midst of the chaos of the NHS and other hospitals could take a page from their book and learn a thing or two about patient care, kindness and compassion.

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L
Feb 23, 2020

I can't thank the staff here enough from the nurses on the Duke of Gloucester ward to the physiothereapists and both of my surgeons mr Donaldson and mr jayadev, they were all amazing and go above and beyond to make sure you are as comfortable as possible. I have my life back and I'm so grateful to all of them ... absolutely amazing little hospital 👍👍

T
Mar 7, 2020

A true centre of excellence that delivers first class care throughout your pathway.Massive thankyou to Mr Gikas and Mr Ardakani and the whole team who have not only replaced my knee through Mako robotic surgery but have given me a better quality of life after living with a rare joint disease.Highly recommend 😄😄🦵🦵🦵🦵🦵🦵🦵🦵🦵🦵🦵🦵😄😄

A
Mar 3, 2018
star star star star star

Just home tonight, staff are amazing and mr Gibson is an amazing surgeon. Can’t thank the staff enough from theatres, icu, nurses of ward 4 and all iss staff couldn’t be any nicer xx

G
Dec 24, 2019

I want to thank all the staff at RNOH from the bottom of my heart for making my 12 year old son Ellis feel so welcomed and comfortable this christmas eve. Although I know he was putting a brave face on it I knew he was very nervous about his MRI scans and biopsy to test for cancer. everything was explained so well to him to put him at ease. They even left presents on his bed for when he came round from is biopsy, which was unbelievably kind. You all really made us feel valued rather than just a number on your daily schedule. You are all an inspiration to your profession and should all be very proud of the work you do. Hope you all have an amazing christmas ⭐⭐⭐⭐⭐

D
Feb 14, 2018
star star star star star

Amazing staff that give amazing care! Thank you!! Mr Gibson & his Team, ITU and ward 4!

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M
Feb 27, 2020

Consultant care is fabulous - cannot be faulted - however... Overdue excess fee of £130.00 (hardly the King's Ransom!) letters were addressed to my son (needless to say - not the person who was paying the bill!) - so I wasn't getting the reminders... then Admin person has the audacity to phone me at work to chase the money!!! Disgusted with the customer service I have been shown this afternoon! Literally disgusted! Such a shame as Mr Woods was so fantastic, it is always an admin person with a superiority complex that spoils the ENTIRE customer experience. So cross. If you want me to may the bill, address the letters correctly and maybe be polite when you call!!

W
Feb 26, 2020

HCA I received treatment for AML at UCLH. The treatment was successful. Below is a link to a documentary that I have made about patients living with Graft Versus Host Disease https://youtu.be/DI0TOq_gHEY It features the good treatment I had at the private wing of UCLH and it might be a helpful to both patients and professionals. Please share because more understanding of this condition will be a lot of help to patients. Wilfred Emmanuel Jones

C
Aug 12, 2019

Beware - customer care is non existent, glossy brochure but nothing helpful such as pre-admission info which is paramount, at the Portland Hospital consultant was excellent & nursing staff great but aftercare is shocking money spinning out of hours doctor service at £350 an appointment. Recommend seeking alternatives to HCA Healthcare.

L
Jul 24, 2019

😊 not our wonderful NHS This must be some kind of private treatment

A
Sep 12, 2019

This place is beyond a joke. Before my surgery I was told I had to pay up front to later be refunded by my insurer. I did as I was told. But still provided my insurance details on all my forms when it came it all my appointments. However I was logged as a 'self- pay'. For the last month I have been trying to sort this to get my money back. I finally had my insurer pay HCA and now they are saying they cant find the payment. That's despite me sending the invoice and remit. Now… they have my money and my insurers money. Clearly they have my money. They have the evidence of that in two documents and I have a further document proving they have been paid. All i keep getting is 'we will check this friday and see if it's hit the account'. Payment was sent 29/08/2019. I am a final year PhD student. I don't have much money. The money I did use was a loan. I think it's disgusting what you've done.

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Latest 5 reviews
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M
Feb 27, 2020

Consultant care is fabulous - cannot be faulted - however... Overdue excess fee of £130.00 (hardly the King's Ransom!) letters were addressed to my son (needless to say - not the person who was paying the bill!) - so I wasn't getting the reminders... then Admin person has the audacity to phone me at work to chase the money!!! Disgusted with the customer service I have been shown this afternoon! Literally disgusted! Such a shame as Mr Woods was so fantastic, it is always an admin person with a superiority complex that spoils the ENTIRE customer experience. So cross. If you want me to may the bill, address the letters correctly and maybe be polite when you call!!

W
Feb 26, 2020

HCA I received treatment for AML at UCLH. The treatment was successful. Below is a link to a documentary that I have made about patients living with Graft Versus Host Disease https://youtu.be/DI0TOq_gHEY It features the good treatment I had at the private wing of UCLH and it might be a helpful to both patients and professionals. Please share because more understanding of this condition will be a lot of help to patients. Wilfred Emmanuel Jones

C
Aug 12, 2019

Beware - customer care is non existent, glossy brochure but nothing helpful such as pre-admission info which is paramount, at the Portland Hospital consultant was excellent & nursing staff great but aftercare is shocking money spinning out of hours doctor service at £350 an appointment. Recommend seeking alternatives to HCA Healthcare.

L
Jul 24, 2019

😊 not our wonderful NHS This must be some kind of private treatment

A
Sep 12, 2019

This place is beyond a joke. Before my surgery I was told I had to pay up front to later be refunded by my insurer. I did as I was told. But still provided my insurance details on all my forms when it came it all my appointments. However I was logged as a 'self- pay'. For the last month I have been trying to sort this to get my money back. I finally had my insurer pay HCA and now they are saying they cant find the payment. That's despite me sending the invoice and remit. Now… they have my money and my insurers money. Clearly they have my money. They have the evidence of that in two documents and I have a further document proving they have been paid. All i keep getting is 'we will check this friday and see if it's hit the account'. Payment was sent 29/08/2019. I am a final year PhD student. I don't have much money. The money I did use was a loan. I think it's disgusting what you've done.

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Latest 5 reviews
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M
Feb 27, 2020

Consultant care is fabulous - cannot be faulted - however... Overdue excess fee of £130.00 (hardly the King's Ransom!) letters were addressed to my son (needless to say - not the person who was paying the bill!) - so I wasn't getting the reminders... then Admin person has the audacity to phone me at work to chase the money!!! Disgusted with the customer service I have been shown this afternoon! Literally disgusted! Such a shame as Mr Woods was so fantastic, it is always an admin person with a superiority complex that spoils the ENTIRE customer experience. So cross. If you want me to may the bill, address the letters correctly and maybe be polite when you call!!

W
Feb 26, 2020

HCA I received treatment for AML at UCLH. The treatment was successful. Below is a link to a documentary that I have made about patients living with Graft Versus Host Disease https://youtu.be/DI0TOq_gHEY It features the good treatment I had at the private wing of UCLH and it might be a helpful to both patients and professionals. Please share because more understanding of this condition will be a lot of help to patients. Wilfred Emmanuel Jones

C
Aug 11, 2019

Beware - customer care is non existent, glossy brochure but nothing helpful such as pre-admission info which is paramount, at the Portland Hospital consultant was excellent & nursing staff great but aftercare is shocking money spinning out of hours doctor service at £350 an appointment. Recommend seeking alternatives to HCA Healthcare.

L
Jul 24, 2019

😊 not our wonderful NHS This must be some kind of private treatment

A
Sep 12, 2019

This place is beyond a joke. Before my surgery I was told I had to pay up front to later be refunded by my insurer. I did as I was told. But still provided my insurance details on all my forms when it came it all my appointments. However I was logged as a 'self- pay'. For the last month I have been trying to sort this to get my money back. I finally had my insurer pay HCA and now they are saying they cant find the payment. That's despite me sending the invoice and remit. Now… they have my money and my insurers money. Clearly they have my money. They have the evidence of that in two documents and I have a further document proving they have been paid. All i keep getting is 'we will check this friday and see if it's hit the account'. Payment was sent 29/08/2019. I am a final year PhD student. I don't have much money. The money I did use was a loan. I think it's disgusting what you've done.

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saber rashtak May 5, 2018
The patient was treated of hearing loss in London Bridge Hospital
star star star star star_border

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